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Regional Field Engineer

Quarsh
Job LocationScotland
EducationNot Mentioned
Salary34,000 - 35,000 per annum
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent , full-time

Job Description

Are you an experienced Field Engineer looking for a new challenge within a growing, forward-thinking organisation Conversant with principles and standards for Passive Optical Networks and Point to Point networks for Fibre to the Home and Fibre to the premisesinstallations, you will also have experience of working within a multi tenanted data environment.On any given day, you may find yourself busy with on-site working with the customer and regional delivery team to support their project delivery, conducting wireless surveys, liaising with 3rd parties on all customer sites and internal operational teams,resolving faults to our customers satisfaction, updating key internal stakeholders and providing commission and wireless testing reports.Key areas of responsibility will include:

  • On-site proactive and reactive response to customer demands
  • Configuring, installing, and replacing network equipment as a key part of customer managed service provision
  • Work closely with Glide project delivery team to assist with the delivery of new site openings through the activation of our managed service provision to new and existing site premises
  • Conducting commissioning testing and production of associated reports.
  • Conducting and producing accurate WI-FI coverage test surveys and reports to company procedure
  • Assist in the management of service incidents and requests through on site diagnostics and 1st time fixes
  • Accurate and timely provision of documentation including Site Visit reports
  • Management of van stock to ensure all customer re-visits are kept to a minimum.
You will be able to demonstrate:
  • Experience of installing access points onto ceilings and walls following installation best practices.
  • Basic wireless troubleshooting skills
  • Excellent verbal and written communication skills.
  • Strong organisational and planning skills.
About us:Glide started life as separate businesses delivering broadband, utilities and communications services to different markets across the UK. For decades, we have been known for delivering exceptional connectivity and original solutions to the best universitiesand biggest businesses in the country.The Glide Group is growing quickly, expanding our footprint across the UK and into Europe, and building original ways for our customers to connect.If you have the skills and ambition to succeed in this role please apply now.

Keyskills :
CablingInternet AccessField Service Engineering

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