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Customer Service Advisor

TALENTTECH RECRUITMENT LTD
Job LocationRugeley
EducationNot Mentioned
Salary20,000 - 22,000 per annum, inc benefits, OTE
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent , full-time

Job Description

Customer Service AdvisorBuilding Contracting Services CompanyRugeley, Stafford, Cannock, Walsall, Lichfield, Tamworth, Burton upon Trent£20,000 - £22,000 Basic Salary + Benefits Scheme + Pension + Progression

  • A fantastic opportunity for someone looking to further their career in the commercial world, working for a large global business services company
  • Excellent career progression and development opportunities working for a global market leader
  • Rare and unique opportunity to become part of a growing organisation
The Company recruiting for the Customer Service Advisor:An opportunity has arisen to join this fast-growing organisation. This company have grown aggressively over the last 12 years and are looking to strengthen its internal customer support team further. Being established for over 50 years, they pride themselveson their strong company values. They are looking to hire talent who are passionate, with a forward vision to develop their current career trajectory. In return for your experience, they can offer a very rewarding career, with excellent training and benefitspackage.The Role of the Customer Service Advisor:Youll be dealing with telephone and email enquiries from customers within a timely manner as well as internal colleagues. As an initial contact for customers, you will need to be approachable and support them giving prompt and accurate advice regardingtheir enquiries, gathering required information and liaising with third-parties when required. Youll also assist other team members when needed. This is a Mon-Fri role working 37.5 hours between the hours of 8am-6pm.The Candidate for the Customer Service Advisor:The successful candidate must have excellent customer service skills and be able to demonstrate a high standard of written and spoken English. Youll have strong administration skills, able to multitask and deal with internal and external colleagues andcustomers. The main skills and abilities they are looking from an individual:
  • Customer focussed, friendly and approachable
  • Organised and patient
  • Strong attention to detail
  • GCSE passes in Maths & English
  • Familiar with computers and Office packages
  • Able to access the Rugeley office daily
The Package for the Customer Service Advisor:
  • £20,000 - £22,000 basic salary
  • 5 hours a week
  • Internal progression paths to further your career
  • Pension, plus great flexible benefits package
  • 25 days holiday plus stats
Please apply for this job online if you are interested and feel you fit the above criteria. The company are doing first interviews immediately and if you have any questions, please contact Dave or Callum at TalentTech Recruitment Ltd.

Keyskills :
ClaimsCustomer ServiceCustomer SupportInsuranceOrganisedIT SkillsClaims HandlerCustomer AdvisorCall HandlerDispatcherLoss Adjuster

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