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Customer Service Administrator

TALENTTECH RECRUITMENT LTD
Job LocationRugeley
EducationNot Mentioned
Salary20,000 - 28,000 per annum, inc benefits, OTE
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent , full-time

Job Description

Customer Service AdministratorBuilding Contracting Services CompanyRugeley, Stafford, Cannock, Walsall, Lichfield, Tamworth, Burton upon Trent£20,000 - £28,000 Basic Salary + Benefits Scheme + Pension

  • A fantastic opportunity for someone looking to further their career in the commercial world, working for a large global business services company
  • Excellent career progression and development opportunities working for a true market leader
  • Rare and unique opportunity to become part of a great organisation based in Rugeley
The Company recruiting for the Customer Service Administrator:An opportunity has arisen to join a real success story of an organisation. This company have grown aggressively over the last 10 years and is looking to strengthen its internal customer support team further. Being established for over 50 years, they pridethemselves on their strong company values. They are looking to hire talent who are as passionate as they are with a forward vision to exceed their current career trajectory. In return for your experience, they can offer a very rewarding career, with excellenttraining and benefits package.The Role of the Customer Service Administrator:Joining the business as a Customer Service Administrator, youll be assisting with inbound and outbound phone calls, emails and generic administration duties. You will also be helping claims handlers and desk contracts managers with required paperwork. Itis a Monday - Friday role, with training and progression available to become a claims handler/desk contracts manager.
  • Provide excellent and friendly service to potential customers that contact the office
  • Effectively resolve customer enquiries, questions, and projects
  • Deal with business enquiries & projects and ensure they are all processed correctly and to the correct division
  • Manage all enquiries that come through the company website
The Candidate for the Customer Service Administrator:The successful candidate must have excellent customer service skills and be able to demonstrate a high standard of written and spoken English. Youll have strong administration skills, able to multitask and deal with internal and external colleagues andcustomers. The main skills and abilities they are looking from an individual:
  • Pro-active, hardworking attitude
  • Effective and empathetic communicator with strong verbal and written skills
  • Self-drive/motivation and career ambition
  • Attention to detail, methodical mindset that can take the initiative
The Package for the Customer Service Administrator:
  • £20,000 - £28,000 basic salary, depending on experience
  • 40 hours a week
  • Pension, plus great flexible benefits package
  • 25 days holiday plus stats
Please apply for this job online if you are interested and feel you fit the above criteria. The company are doing first interviews immediately and if you have any questions, please contact David or Callum at TalentTech Recruitment Ltd.

Keyskills :
Customer ServicePersonableAdministrationAdministratorOfficeMultitasking

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