Operations Administrator

Job Description

BJ12:Operations AdministratorLocation:RoxtonSalary:£22,000 - £28,000Working Hours:Monday to Friday 8.30am to 5pmCompany Benefits:Company Bonus Scheme, Private Healthcare, Enhanced pension, Group life insurance (3 x salary)Overview:First Military Recruitment are currently seeking an Operations Administrator on behalf of one of our fantastic clients based in Bedfordshire.Our clients Operations Administrator will play a fundamental role in the Service and Maintenance team, working closely with the operations Team Leader and the Senior Operations CoordinatorDuties and Responsibilities:• Assist the Operations Team Leader and Senior Operations Coordinator in maintaining and updating the scheduling system for service and maintenance activities, ensuring accurate and timely information.• Coordinate with the service and maintenance team to gather necessary information for scheduling, such as availability, skill sets, and equipment requirements.• Assist in assigning tasks and scheduling work based on priority and customer requirements, liaising with customers to schedule service appointments under the guidance of the Operations Team Leader and Senior Operations Coordinator.• Liaising with customers, suppliers, and internal teams to ensure smooth delivery operations and address any issues or concerns.• Maintain and update records of service and maintenance activities, including work orders sales orders, quotations, GoCanvas, service reports, and customer feedback.• Assist in coordinating with the procurement department to ensure the availability of necessary parts and equipment for service and maintenance tasks. Also coordinating with other departments such as Finance, Sales, and Engineering to ensure effective communicationand coordination of service and maintenance activities.• Assist in monitoring and tracking the progress of service and maintenance activities, ensuring adherence to schedules, and resolving any issues or delays.• Assist with stock take and deputise for Stock Controller where necessarySkills and Qualifications:• GCSE 4 in English and Maths and administrative or technical certifications are desirable.• Proven experience in an administrative role, preferably in a scheduling or coordination capacity.• Strong organisational and time management skills, with the ability to prioritise tasks and meet deadlines.• Excellent verbal and written communication skills, with the ability to interact with customers and internal stakeholders.• Proficient in using scheduling software and other relevant tools to manage service and maintenance activities.• Attention to detail and a commitment to delivering high-quality work.• Ability to work in a fast-paced environment and adapt to changing priorities.• Strong computer skills, including proficiency in Microsoft 365 products.• Ability to work collaboratively in a team environment.BJ12:Operations AdministratorLocation: RoxtonSalary:£22,000 - £28,000Working Hours:Monday to Friday 8.30am to 5pmCompany Benefits:Company Bonus Scheme, Private Healthcare, Enhanced pension, Group life insurance (3 x salary)