Facilities Co-ordinator

Job Description

Summary As a Facilities Co-ordinator (Cleaner) at East Riddlesden Hall, youll go out of your way for others, and youll help to make our property an extra special place to visit. Youll be primarily responsible for the facilities in the weddings and events barn,ensuring the highest standard of presentation. Youll also work across the property, ensuring the site is a clean, safe and welcoming place for our guests and visitors.The role will be an annualised contract of 600 hours, which will be more hours over the Summer months, and less through Winter, whilst still being paid the same each month. The role will mainly be weekends to suit the nature of a busy wedding and visitorproperty, including Friday, Saturday and Sunday mornings, with some mid-week shifts to do deep cleans and support the visitor areas.For further questions during your application please speak to our Weddings & Functions Manager Agatha Cooper .ukor .Interviews will be held week commencing 1st May 2023. What its like to work here East Riddlesden Hall is in what remains of an agricultural estate on the edge of Keighley offering a glimpse into Airedales past. The beauty of this intimate property offers a stark contrast from the busy urban surroundings. Working alongside the weddingsand events team youll ensure the highest standards of presentation and customer service across the property.Excellent local transport links means youre able to travel here by public transport. What youll be doing As the Facilities Co-ordinator, youll be responsible for supporting the delivery of an efficient, effective and flexible facilities service, to enable the successful operation of the property. Youll support the team to meet its objectives by ensuring highstandards are delivered and maintained at all times. Youll be assisting with the provision of cleaning duties, presentation of public areas and visitor facilities including wedding facilities, visitor areas, car parks and grounds.Please also read the full role profile attached to this advert. Who were looking for Our team believe that people deserve more than just good service but an amazing experience that theyll never forget, and were looking for like-minded people to join us.Wed love to hear from you if you have;

• Experience in a facilities role in a customer service environment

• Flexible, customer focussed approach with understanding of good customer service standards

• Good organisational skillsand attention to detail

• Good interpersonal and communication skills

• Ability to use tools, equipment as required for the role

• Willingness to work alongside volunteers and is able to support volunteers to perform at their best

• Ability to multi-task and work in collaboration with other departments

• Ability to work well in a team

• Good IT skills (Microsoft Office)

The package The National Trust has the motto For everyone, for ever at its heart. Were working hard to create an inclusive culture, where everyone feels they belong. Its important that our people reflect and represent the diversity of the communities and audienceswe serve. We welcome and value difference, so when we say were for everyone, we want everyone to be welcome in our teams too.

• Substantial pension scheme of up to 10% basic salary

• Free entry to National Trust places for you, a guest and your children (under 18)

• Tax free childcare scheme

• Rental deposit loan scheme

• Season ticket loan

• Perks at work discounts i.e. gym memberships, shopping discount codes, cinema discounts

• Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria.

• Flexible working whenever possible

• Employee assistance programme

• Free parking at most locations

• Independent financial advice

Click here to find out moreabout the benefits we offer to support you.