Customer Service Agent

Job Location	Reepham, Norwich
Education	Not Mentioned
Salary	10.00 - 11.00 per hour, inc benefits
Industry	Not Mentioned
Functional Area	Not Mentioned
Job Type	Temporary , full-time

Job Description

Are you available for Summer work and eager to gain some exciting work experienceOur client, based in North Norfolk has some exciting opportunities availableYoull pick up valuable skills that can help open more opportunities in the booming Holiday Letting/Property IndustryYoull be working alongside some incredible, like-minded colleagues in an established national companyYou will be valued, respected, and treated equallyAll toxicity and egos are left at the door.Above all else, you will have a great time working here. We pride ourselves on our professionalism, but we want everyone to have fun at the same time. There may be occasions where the pressure is on, but youll tackle this together, as one unwavering team.The Receptionist / Office Assistant role position is a customer facing temporary placement based between our offices in Holt and our Property Management Unit in Holkham. Your objective will be to improve our customers experience in those first importantmoments when they visit or call us.Being the memorable first point of contact whether its via phone, email, or those popping into our lovely officeAnswering and triaging general enquiries from our guests or HomeownersHelp make, amend, or cancel bookingsComplete call logs, or raising tickets for our Property Management Team to follow up withSupporting the Property Management Team including property checksResolving customer complaints where possibleOur ideal candidate would be/have:A Great ListenerA Helpful AttitudePolite & OutgoingPatient, Flexible & EmpatheticBrilliant Organisational SkillsIndependent & Good problem solvingBefore you ApplyThe role fully office based, and will require you to work in both our offices in Holt and our Property Management Unit in Holkham (Norfolk Cottage Care). Our opening hours are 09:0017:00 - Monday- Wednesday, 09:00 - 19:00 Friday- Saturday. Youll worka 7.5-hour shift, 5 days a week within this timespan. It is likely youll work most Friday & Saturdays 11:00 - 19:00.If youre sold on spending your summer with a fun employer, gaining excellent experience, then please apply online or contact Maxine or Andrea at Reed on .

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