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IT Support / Systems Installation EPOS

Job LocationRayne, Braintree
EducationNot Mentioned
Salary30,000 - 35,000 per annum
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent,full-timeB

Job Description

My client delivers innovative PoS, payment and technology solutions to clients throughout the UK.They now seek an additional Engineer to provide technical support to their growing client base.Role:

  • To actively project manage and implement systems installations and upgrades
  • To provide effective technical support to the client base via face to face interaction, remote access, telephone, live chat and email.
  • To monitor common technical issues and report these so that they can be addressed to ensure client satisfaction is reached quickly
  • To escalate any issues that you are unable to solve and monitor the resolution of these issues
  • Complete management reporting
  • Maintain the client database and effective communication with clients and the technical team
Offered:
  • Flexible working. You can work part time from the Braintree office and part time from home or full time from Braintree if you prefer
  • Ongoing technical training
  • Bonuses
  • Pension
  • 23 days holiday + bank holiday
  • Overtime
  • Mileage allowance
  • Dynamic and fast paced working environment
  • Sick pay
  • Free on-site parking
  • Career development
  • Employee well-being benefits

Keyskills :
Equipment InstallationHardware SupportSoftwareTechnical SupportPOS

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