IT 1st Line and Printer Engineer Apprentice

Job Location	Rayne, Braintree
Education	Not Mentioned
Salary	13,000 per annum
Industry	Not Mentioned
Functional Area	Not Mentioned
Job Type	Permanent , full-time

Job Description

Employer description:Bates IT has over 25+ years experience in delivering large scale digital transformations and operational support into a diverse range of verticals. Our service portfolio encompasses every device that touches a desk, effectively making us a unique unifiedservice provider.Our core values include flexibility towards the changing needs of our customers, ownership and accountability for the services we provide, passion for continual service improvements & delivering exceptional service to our customers. EverythingBates IT provides is underpinned with solid, mature and robust processes, which ultimately lead to the successful management of all our digital service offerings.Overview:Bates IT are a family IT Company supporting an NHS Trust with headquarters in Worthing.We are looking for another apprentice who can ideally drive a small company van or Car and may consider a moped/motorbike license. The apprentice will be trained by experienced Copier/Printer engineers and will travel to deliver/install toners and carryout preventative maintenance.The candidate will need to have good customer facing skills and want to work as a team member supporting vital NHS devices throughout Sussex, Hampshire and Kent.As the Printer engineer and Computer Technical Apprentice you will have a keen interest in all things desktop, server and cloud.We will be providing mentoring and guidance to help you develop your career in IT and do not expect detailed knowledge, however some understanding of these areas is important.Clear thinking, good communication skills, good documentation and being proactive is an important requirement of this role.Main responsibilities:

Provide remote 1st line support
Desktop Migrations from one domain to another Office 365 Mailbox setup and configuration Active Directory configuration (users and computers)
Windows pc and laptop roll outs
Install printer and toners
Travel to NHS sites and provide preventative maintenance support

Desirable skills:

Can drive a small van [as travelling will be key]
License holder
Great communication skills as working on NHS sites

Personal qualities:

Being able to communicate well with your fellow colleagues
Be willing to learn and stretch your capabilities
Team player and reliable

Entry requirements:You need to have 5 GCSEs:

Maths and English (or equivalents) at grades D or above
3x GCSEs grade A-C in any other subject

You must not already have a qualification in a similar subject at the same level, or higher level than this apprenticeship.If you hold international equivalents of the above qualifications, at the time of your application you must be able to provide an official document that states how your international qualifications compare to the UK qualifications.Find out more here: https://Qualifications/UKQRS/Default.aspxWorking week:35hrs a week.Monday to Friday, either 8am - 4pm or 10am - 6pm.Important Information:QAs apprenticeships are funded by the Education & Skills Funding Agency (ESFA), an executive agency of the Department for Education.To be eligible for a Government funded apprenticeship you must have lived in the UK or European Economic Area (EEA) for the last 3 consecutive years.

APPLY NOW