Customer Support Coordinator / Implementation Specialist

Job Location	Pontprennau
Education	Not Mentioned
Salary	20,000 - 23,000 per annum
Industry	Not Mentioned
Functional Area	Not Mentioned
Job Type	Permanent , full-time

Job Description

Customer Support Coordinator / Implementation SpecialistJohn Ross Associates have partnered with a globally recognised, market leading organisation within the benefit, health & well-being sector to assist with the recruitment of an Implementation Specialist & Client Support Coordinator in the South Wales area.This is an entry level/junior career with huge scope, progression and potential - industry experience is not required. Ideal candidates will be serviced focused with excellent verbal and written, communication skills, highly organised and have advanced computerskills especially with Outlook & PowerPoint.Candidates with Customer Service, Project Coordination, Client Support or related experience are desirable but not essential.Customer Support Coordinator / Implementation Specialist

You must have a full UK Licence & Transport
Salary - £20,000 - £23,000 DOE
Ongoing Development, Courses and Professional Training to ISO Standards
Office Based in Cardiff - Mon-Fri
Potential for Flexible/Hybrid Working after Training/Probationary Period
Pension, Benefits Portal & Perks, Laptop and Expenses
Transparent Progression and Realistic Career Incentives
Ability to Bring your Own Ideas & Initiative
The opportunity to join and carve a career with a personable, motivated and professional team.

We are looking for a customer focused, highly motivated individual to join our clients Customer Experience Implementation Team. The Implementation Specialist is responsible for assisting customers with the design and implementation of their 360-recognitionsolution working closely with internal departments to ensure a smooth launch and delivery.Customer Support Coordinator / Implementation SpecialistDesired Candidate Criteria

Bachelors Degree preferred
1- 2 years professional customer service experience
Exceptional customer service skills
Strong desire and ability to learn and effectively use new software, adapting quickly to ever evolving software programs
Experience with PowerPoint, and other programs on the Microsoft Office platform
Presentation experience
Excellent professional written/verbal communication skills
Ability to multi-task, prioritise and manage time effectively
Solid problem-solving skills
High degree of attention to detail and organisational skills
Positive attitude

Customer Support Coordinator / Implementation SpecialistApplicationPlease submit your CV and ideally a covering statement via this portal highlighting why you wish to apply and any relevant experience. Alternatively, please contact the office via the details provided for further information.

Keyskills :
Communication SkillsCustomer ServiceCustomer SupportImplementation PlansProject Coordination

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