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Job Location | Plymouth |
Education | Not Mentioned |
Salary | 35,000 - 40,000 per annum, inc benefits |
Industry | Not Mentioned |
Functional Area | Not Mentioned |
Job Type | Permanent , full-time |
Reed Technology are delighted to be working with a leading Plymouth based organisation with their search for an IT Infrastructure Analyst to join their successful team.The ICT Infrastructure Analyst will provide technical expertise in the design, development and support of the companies ICT infrastructure.Work closely with the Group ICT Manager to ensure reliable, cost effective ICT business solutions are implemented to provide a secure, reliable and modern ICT infrastructure.Core Duties Technical leadershipexpert in leading the technical delivery of ICT Solutions Project managementdeliver improvement projects within the technology roadmap Internal operationslifecycle management of Servers, Networks, Security, Storage and Disaster recovery General activityTechnical leadership Provide technical expertise in supporting and developing the ICT infrastructure Resolve complex faults which cannot be resolved by ICT Service Desk staff Implement and control suitable network monitoring processes and procedures to ensure high availability of systems and ensure continued customer satisfaction Recognize and report system deficiencies and implement effective solutions Create, execute and maintain technology plans to meet the changing needs of the customer Responsible for identifying and reporting security vulnerabilities and technical risks and then recommend and implement risk mitigationInternal operations Ensure that all components of the ICT infrastructure are maintained appropriately and that service and support plans are reviewed and highlighted on a regular basis Create, maintain and test effective ICT recovery plans to ensure required continuity of business services in the event of a critical incident, disaster and/or data loss Ensure the continued protection of data and intellectual property of the company and its customer information Ensure IT risk and compliance is managed effectively to ensure the organisation avoids legal penalties, material loss and/or reputational damage Create and maintain technical documentation to aid the team Understand complex network infrastructure concepts to solve business challenges Contribute to the ICT knowledgebase, ensuring continuous delivery of technical excellence Assist with the creation and implementation of the ICT change control process Liaise with 3rd party suppliers regarding issues that cannot be resolved internallyIf you are interested in this opportunity please apply online or for more information please contact me on