Head of User Research

Job Description

Here at HM Land Registry, we have an exciting opportunity for a Head of User Research to join the team at any of our 14 office locations.This is a permanent position and can be full-time, job share, or part-time. In return, you will receive a competitive salary of £52,667 - £56,694 per annum.In line with current government guidance, the role will initially be home-based so induction and training will be carried out remotely, with full support from the team. Once safe to do so, you will be based in one of our 14 office locations.Birkenhead, North West, CH41 6DU : Croydon, London, CR0 2AQ : Coventry, West Midlands, CV1 3BH : Durham, North East, DH1 5TR : Weymouth, South West, DT4 9TT : Gloucester, South West, GL1 1DQ : Kingston upon Hull, Yorkshire and the Humber, HU2 8JN : Leicester, East Midlands, LE3 5DR : Nottingham, East Midlands, NG1 7AU : Peterborough, Eastern, PE1 1QF : Plymouth, South West, PL6 5WS : Preston, North West, PR4 1TE : Swansea, Wales, SA7 9FQ : Telford, West Midlands, TF3 4LRAs a Head of User Research, you will ensure that the people in user research roles have the appropriate skills, capability, and support to be effective in their role as well as access to learning and development to help them progress. Using your strategic oversight, you will ensure there is sufficient capability and capacity in the user research practice to meet our current change portfolio, culture, and Business Strategy now and in the future.You will be responsible for ensuring that the user research community of practice is active and brings measurable value to community members and the organisation.What we’re looking for in our Head of User Research:- Extensive experience and proven understanding of a range of user-centered and agile approaches will be essential- An expert understanding of the diversity of users of government services and the implications for service design and delivery- Experience of aligning user research activities at an organisational level to create strategic insights that inform organisational decision making is key as well as experience of leading and growing user research practice and capability- A skilled planner, implementer, and leader of change, with experience of working across organisational boundaries you will communicate effectively with stakeholders to build influence and credibilityBenefits of becoming our Head of User Research: We offer very competitive terms, conditions, and benefits. We provide excellent opportunities for career progression, training, and development. You will have access to Civil Service pension and benefits arrangements and generous leave allowances, as well as flexible/remote working – exactly what you would expect from a progressive employer.It is a great place to work, where difference is celebrated and we’re committed to fairness and equality for all, so you feel valued for who you are and what you do. Diversity fuels our innovation. Our shared values help us work together, to benefit the communities we serve. Our employee diversity networks support our culture of inclusion and contribute to our diversity action plan.To continue your application for our Head of User Research role, please click ‘Apply’ now.Closing Date: 11:55 pm on Wednesday 17th March 2021