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Account Manager

Job LocationPensnett Trading Estate
EducationNot Mentioned
SalaryCompetitive salary
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent, full-time

Job Description

Altodigital Networks Limited has been at the cutting edge of technology for over 35 years. In 2020 we were acquired by Xerox and now form part of the Xerox group. Our range of products and services span across print, IT, communications, document management and office supplies, resulting in a portfolio that can truly offer everything an office needs, from one place.We have Account Manager opportunities at various locations across the business.Job Purpose:Working directly and closely with the Regional Sales Manager, dealing with all aspects of clerical and administration work & the day to day support of our clients. You will be expected to ensure the highest standards of service and care are given to our clients by liaising with all departments within the company. Through the establishment of strong client relationships, you will look to increase the total spend across their business by; renewing existing contracts, selling additional products and services already used by the client, and identifying opportunities to sell new products and services.Primary Duties and Responsibilities:

  • Being the first point of contact for all client requests, queries and issues & ensuring these are addressed and managed in a prompt and efficient manner, escalating these if required.
  • Managing all new equipment requests, collections and relocations and ensuring that accurate and up to date client asset lists are maintained.
  • Educating the client base on the full range of products and services available and identifying opportunities for additional sales.
  • Overseeing and project managing where necessary, the implementations of new solutions and equipment installations.
  • Maintaining detailed and accurate CRM records and status updates within Saleforce.com.
  • Developing a comprehensive knowledge of all products and services offered by the company, to enable easier identification of new sales opportunities.
  • Accurate completion of sales and leasing paperwork and general efficient administration
  • To support in any ad hoc project as requested and deemed necessary to support the business. Required skills
  • Communication Skills
  • CRM
  • Negotiating
  • Technology
  • New Business Opportunities
  • Keyskills :
    Communication Skills CRM Negotiating Technology New Business Opptunities

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