Customer Account Manager

Job Location	Pendlebury, Swinton
Education	Not Mentioned
Salary	£29,350 - £31,500 per annum
Industry	Not Mentioned
Functional Area	Not Mentioned
Job Type	Permanent , full-time

Job Description

A highly motivated and organised Customer Account Manager is needed to join a thriving financial services team in Manchester. The role is centred on maintaining customer relations, handling accounts, and ensuring high levels of customer satisfaction.Client DetailsOur client is a well-established company in the financial services sector, boasting a workforce of over 500 employees. Their headquarters are located in Glasgow, and they have a strong presence in the Manchester area. The company is known for its commitmentto customer satisfaction and its robust approach to account management.Description

Managing customer accounts and ensuring high levels of customer satisfaction.
Regularly updating and maintaining customer records.
Addressing customer queries and resolving issues in a timely and professional manner.
Collaborating with the team to achieve targets and objectives.
Providing regular reports on account status to the management.
Contributing to the development of strategies and customer retentions.
Participating in team meetings and training to stay updated on the latest industry trends and best practices.

ProfileA successful Customer Account Manager should have

Proven experience in account management or sales within the financial services industry.
Excellent communication and interpersonal skills.
Strong organisational skills with an ability to manage multiple accounts.
Proficiency in CRM software.
A customer-focused approach with a commitment to providing exceptional customer service.

Job Offer

A competitive salary package of £31,500
Brilliant incentive schemes to reward performance.
Vitality health coverage for all employees.
Paid-for summer and Christmas parties to foster a strong company culture.
Permanent role with opportunities for career advancement.
An exciting opportunity to join a reputable company in the financial services industry in Manchester.

We strongly encourage candidates who are passionate about customer service and account management to apply for this exciting role.

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