Approval Case Manager

Job Location	Pendlebury, Swinton
Education	Not Mentioned
Salary	£24,750 - £27,500 per annum
Industry	Not Mentioned
Functional Area	Not Mentioned
Job Type	Permanent , full-time

Job Description

The Approval Case Manager is a vital role in the financial services sector, ensuring customer cases are managed effectively and efficiently in the Manchester location.Client DetailsThe company is a well-established entity in the financial services industry with a sizeable presence in Glasgow. With a robust team of dedicated professionals, the company is committed to providing exceptional customer service and finding effective solutionsto meet the diverse needs of its clientele.Description

Managing and monitoring customer cases within the financial services department.
Ensuring effective communication between the team and the customers.
Providing high-quality customer service and maintaining client relationships.
Collaborating effectively with other departments to resolve customer issues.
Upholding the companys standards and policies in all interactions.
Identifying areas for improvement and implementing necessary changes.
Participating in regular team meetings and contributing to team goals.
Handling customer complaints professionally and efficiently.

ProfileA successful Approval Case Manager should have:

Strong customer service skills and a passion for helping others.
Excellent communication skills, both written and verbal.
The ability to work well under pressure and handle multiple tasks.
A keen eye for detail and a solution-oriented mindset.

Job Offer

A salary £27,500 per year.
Access to Vitality Health and Pension benefits.
Summer and Winter parties to boost team morale and foster a positive company culture.
Summer and Christmas Parties.
The opportunity to work with a diverse and dedicated team.

We encourage all candidates to apply and look forward to welcoming the successful Approval Case Manager to our dynamic team.

Keyskills :
Approval Case Manager

APPLY NOW