Customer Service Advisor

Job Location	Over, Cambridge
Education	Not Mentioned
Salary	23,000 - 25,000 per annum
Industry	Not Mentioned
Functional Area	Not Mentioned
Job Type	Permanent , full-time

Job Description

Customer Support Advisor / Customer ServicesScientific / Sciences / MedicalMonday to Friday -37.5 hours per week£23,000 - £25,000Excellent Benefits- hybrid working / 26 days holiday plus Bank Holidays /private medical / profit share / onsite parkingAn opportunity to work within a fast paced customer services environment has become available with our client who work within the scientific / science / medical sector. Their customer support team is an integral part of the business and they believe thatexceptional customer service is key.This role would suit someone who loves working with customers, enjoys talking with people and has a desire to go "above and beyond" to ensure customer satisfaction. A background in science, whether advanced level studies (NVQ or Degree or equivalent), or work experience within a business associated with science / scientific /medical would be an advantage.You will be responsible for a range of customer related tasks, to include order processing, dealing with enquiries, chasing deliveries and CRM management. Working within a team of 8, your will liaise with both internal and external parties and have excellentadministrative skills.The Customer Support Advisor will have:

Previous experience within an office based customer service environment
A proactive mindset and have a desire to offer exceptional service to customers in a timely manner
Excellent IT skills
Great attention to detail
Fantastic telephone skills
A science / scientific / medical related NVQ / degree or equivalent would be an advantage or experience within a science / scientific / medical related business

Our client can offer great career prospects, excellent benefits and an opportunity to be part of an employee owned business.For immediate consideration please apply.

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