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Job Location | Orton Southgate |
Education | Not Mentioned |
Salary | £20,000 - £25,000 per annum |
Industry | Not Mentioned |
Functional Area | Not Mentioned |
Job Type | Permanent, full-time |
Role: 1st / 2nd Systems Engineer (Service Desk)Location: Orton Southgate, PeterboroughSalary: Up to £25k plus Benefits and Training BudgetStart: ASAPAre you an experienced 1st / 2nd line Engineer with Technical Customer Services skills gained in a Helpdesk, Service Desk environment, with over 2 years experience in an MSP environment If so carry on reading, this could be the perfect opportunity for you.The roleYou will have a range of responsibilities from Handling initial calls, resolving or escalating issues, applying updates as well as internal and external troubleshooting. Travelling may be required to some customers if issues cant be resolved remotely so a drivers license is needed, with the role being based in Peterborough. There will also be some small projects involved with the role, as well as BAU work.Knowledge of some of the following is needed for this role