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Debt Coordinator

Anne Corder Recruitment
Job LocationOrton Southgate
EducationNot Mentioned
Salary25,000 per annum
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent , full-time

Job Description

Our Peterborough based client is currently looking for a Debt Coordinator to be responsible for credit risk management, ensuring processes in place are adhered to with accurate, timely and appropriate reporting. Pro-active management of arrears liaisingwith internal and external stakeholders with assistance in resolution of customer disputes in litigation. Duties and responsibilities:

  • Process small claim court action up to CCJs.
  • Chase late payments and communicate consequences of late payment.
  • Identification and escalation to senior management any risk
  • Identify and register customer queries on the system and monitor progress
  • Preparation and dispatch of monthly chase letters and legal notifications
  • Proactively communicate to management any debt risks
  • Preparation of "lock out" lists for delinquent accounts
  • Manage goals for bad debts and overdue debt
  • Accurate management reporting of company performance against agreed KPIs is completed to agreed timescales
Experience and qualifications:
  • Experience of working with all levels of personnel, able to build strong relationships with key Managers in the business and able to influence and drive change
  • Have managed goals for bad debts and overdue debt
  • Solid experience of small claims courts and CCJs.
  • Minimum of C grade in G.C.S.E or equivalent in Mathematics and English Language
Knowledge and skills required:
  • At least three years experience in Debt Collection in multi-site business, (ideally property).
  • Cash collection to strict targets and deadlines
  • Sound communication skills
  • Strong resilience needed to have difficult or challenging conversations
  • Outstanding organisation skills with excellent attention to detail
  • An effective "hands-on" person who plays a key role in helping the team achieve the highest performance standards
  • Ability to stand his/her ground on unpopular issues
  • Excel Intermediate standard and Word and PC/System literate (knowledge of YARDI an advantage)
Benefits:
  • 25 days holiday
  • Pension
  • Free car parking
NB. This role is based 100% in the Peterborough office. Anne Corder Recruitment Ltd acts as an employment agency for permanent recruitment and as an employment business for the supply of temporary workers. By applying you will be registered as a candidate with Anne Corder Recruitment Ltd, your personal data maybe added to our database as part of the application process. Our privacy policy is available on our website (annecorder.co.uk) and explains how we will use your data. Your details will be reviewed by one of our Recruitment Partners and we will contact you again within 5 working days if your application is to be progressed further.

Keyskills :
Bad DebtCredit RiskDebt ManagementLitigation

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