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Client Service specialist - with German

Language Recruitment Services Ltd
Job LocationNorth West London
EducationNot Mentioned
SalaryCompetitive salary
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent, full-time or part-time

Job Description

Client Service specialist - with GermanBased in North-West London - easily accessible from Wembley, Aylesbury, High Wycombe, Amersham, Uxbridge, Hemel Hempstead, Harrow, Milton Keynes areaHybrid, 2 days working from home12 months contract - extension or permanent role possible Job Reference - MS214999Language Recruitment Services (LRS) is recruiting a client service specialist to join an international supplier in the health sector.Thriving industry and friendly collaborative work environmentMain Duties:

  • Facilitate seamless communication among diverse stakeholders throughout the service process.
  • Initiate and dispatch service requests promptly, ensuring efficient corrective repairs and preventive maintenance work orders.
  • Initiate service requests promptly, dispatching corrective repairs and preventative maintenance work orders in an efficient manner.
  • Manage invoicing for service interventions and manage any disputes that may arise.
  • Investigate stock discrepancies thoroughly and ensure appropriate follow-up actions.
  • Deliver outstanding customer service to both internal and external customers.
  • Cultivate strong relationships with customers and commercial partners, responding promptly and professionally to inquiries.
Customer Service Coordinator - Profile:
  • Fluency in English and German spoken and written
  • Excellent communication and interpersonal skills
  • Organised and ability to prioritise and work towards deadlines
  • Great attention to details and problem-solving mind-set
  • Confident user of MS Office skills and CRM systems (SAP, Oracle, JD Edwards)
  • Previous experience in a similar role preferred
If you have previous experience in customer service, sales administration, Client operations coordinator, project management, client service, service dispatch or account management, send your application through and our consultant will be happy todiscuss the role in more details.Thank you for applying to Language Recruitment Services, the Language Recruitment Specialist with over 35 Years’ Experience in multilingual recruitmentApplications can only be accepted from individuals who are eligible to work in the UK.We may not be able to reply to you due to the volume of applications received.In the event there are no suitable roles available for you at the moment we may hold your details on our database and contact you in the future should a suitable vacancy arise.LRS is An Equal Opportunities Employer.

Keyskills :
Customer Service Dispatch English German Project Coordination Client Service Sales Admin

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