Customer Service Assistant

Job Location	North Duffield
Education	Not Mentioned
Salary	£17,800 per annum
Industry	Not Mentioned
Functional Area	Not Mentioned
Job Type	Contract, full-time

Job Description

Our client, based near Selby (own transport essential), is looking to recruit an experienced customer service assistant to join their team to provide an efficient and confidential high level of administrative and customer service support. The role will initially be offered as a 6 month FTC, which may be extended or made permanent at the end of the initial contract.This company is excellent to work for and you will be part of a friendly team of people. The company also offer free parking. The client are looking for someone to start this role ASAP, initially to cover maternity leave.This company offers great benefits. from starting, 25 days holiday (pro rata) plus Bank Holidays, Pension Contributions and the potential of Company Performance bonus.Also, after the 3 month probation in addition to salary increase, they offer a Health Cash Plan.The current working practices are that Customer Services is split into two teams working two weeks in the office and two weeks at home on a rotation basis to facilitate the smooth running of the business and aid in the health and wellbeing of their staff. This practice is reviewed on a regular basis in conjunction with the Management Team and Health & Safety Officers. Our client follow Covid-safe working practices and preserve the health and wellbeing of all staff as far as possible.For this role, you will have ideally used the SAGE 200 package or a similar customer ordering system.Duties will include:

General order processing, including taking orders over the phone

Answering customer enquiries or passing them to the appropriate department

Giving information and helping to solve customer problems

Reception duties when required

Checking e-faxes and emails

Postal duties when required

Skills required:

Good Customer Service skills

Ability to work on own initiative but also as part of a team

Helpful and positive attitude

Experience of general office administration and working environment

Well organised and ability to multi-task

Flexible approach to various work demands

Experience of working as part of a team

Excellent verbal communication skills

Computer literate

Working on own initiative

Due to the volume of applications we receive, if you have not heard from us within 1 week, please assume you have not been short listed. Opus Recruitment Ltd is committed to a policy of equal opportunities and this is available upon request.Opus Recruitment Ltd acts in the capacity of an Employment Agency for permanent appointments and as an Employment Business for temporary assignments - Company Registration Number 11240919.

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