Customer Service

Job Location	North Duffield
Education	Not Mentioned
Salary	£17,850 - £19,380 per annum, inc benefits
Industry	Not Mentioned
Functional Area	Not Mentioned
Job Type	Contract, full-time

Job Description

We currently have an exciting opportunity for a Customer Service Assistant position based just South of York**.Working 37.5 hours a week, with the flexibility of working hours between 7.30am-5.30pm to be discussed upon successful interview.This is a contracted position initially for 6 months with a view to be extend depending on the needs of the business.Duties and Responsibilities:

Answering calls and dealing with customer enquiries or passing them to the appropriate department. Taking orders over the phone where necessary.

Order processing for the company and sister companies.

Reception duties when required.

Management and resolve customer complaints.

Checking e-faxes and emails sent to public folder.

Upselling when necessary.

You will be/have:

Experience of a customer service role previously.

Good working knowledge of Sage 200 or similar

Strong administration skills and knowledge of Microsoft Office.

Excellent telephone manner.

Able to multi-task.

Possess excellent communication skills, both verbal and written.

This is an excellent opportunity to work within a friendly and busy team for a great company, so dont hesitate in applying.**Please note you must be based in York or the surrounding areas and have access to your own vehicle due to company location.

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