Sales and Marketing Administrator

Job Location	Normanton Industrial Estate
Education	Not Mentioned
Salary	£25,000 - £28,000 per annum
Industry	Not Mentioned
Functional Area	Not Mentioned
Job Type	Permanent , full-time

Job Description

Pyramid8 are looking for a full time Customer Service, Sales & Marketing Assistant to support a busy team within a friendly office environment. The ideal candidate will be a hard-working individual with a can-do attitude to fit in with a small friendly teamof people.They are leaders in our industry and offer a huge range of storage products for every requirement in the UK and across Europe, through their websites, eBay and Amazon.They are an innovative, forward-thinking company and are always looking to expand their product ranges to meet customer’s needs. Customers are at the heart of what they do.If you are looking for a long-term career with a fast paced and growing company then we welcome you to apply for this role.Key Tasks

Answering customer service queries through Amazon, eBay, email, chat and over the phone. Including dealing with complaints.
Answering Sales enquiries through Amazon, eBay, email, chat and over the phone.
Claiming for loss of damage from couriers as and when required.
Taking orders over the phone and raising purchase invoices.
Proofreading new product listings, website and email marketing content.
Creating unique replies to customer reviews on Trustpilot.
Gathering email data for email marketing.

Key Skills

Great interpersonal skills
Ability to learn and understand our range of products
Personable manner, team-player and adaptability are all important
Excellent written, oral and IT skills
You will also have to regularly deal with clients and suppliers, or on the phone.
Attention to detail - required for proof-reading posts, website content and emails
IT skills: You will need proficiency in MS Office packages including Outlook, Word and Excel
Experience with Sage, Amazon and eBay ideal but not essential as training will be given
Organisational skills: you will be working on multiple projects and need to meet deadlines and maintain a high level of accuracy.

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