Customer Service/Production Administrator

Job Location	Newtownabbey
Education	Not Mentioned
Salary	£25,000 per annum, inc benefits
Industry	Not Mentioned
Functional Area	Not Mentioned
Job Type	Permanent , full-time

Job Description

Customer Services/Production AdministratorMy client is a leading provider of packaging solutions across 36 countries, due to continued growth they are currently seeking a Customer Services/Production Administrator to join their team based in Belfast.This is a Full-Time, Permanent Position.Working hours: From Mon – Thurs 7.30am – 4pm – Fri 7.30am – 2.30pm (flexible working hours)With a starting salary of £25,000 per annum (dependent on experience).Closing date: Monday 26th February 2024Job Role:You will be responsible for ensuring customer needs are met in a timely manner through the smooth and efficient management of goods and materials through production.Essential Criteria:

Previous experience within a similar role.
Minimum education standard desirable is ‘A ‘Levels or Vocational equivalent.
IT proficient with strong working knowledge of Microsoft 365, specifically Excel.
Excellent communication skills both written and verbal – with the ability to communicate with stakeholders at all levels.
Excellent customer service skills.
Highly organised and efficient with a high degree of accuracy.
Ability to manage and prioritise a busy workload while adhering to strict deadlines.
Ability to work on your own initiative as well as part of a team as well as part of a multidisciplinary team.

Desirable Criteria:

Previous experience using an OMS system is a plus.

Main Duties and Responsibilities:

Responsible day to day communication with customers, order processing and completion of their requests in a timely manner.
Complete ordering of raw materials to support production services.
Play a role in product development, coordinating with designers, salespeople and production to ensure our systems are set up to allow for new products to be produced.
Processing the delivery dockets of raw material when it arrives onsite.
Organise alongside the production when this raw material will be run.

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