Technical Support Engineer

Job Location	Newcastle International Airport, Woolsington
Education	Not Mentioned
Salary	£25,000 - £45,000 per annum
Industry	Not Mentioned
Functional Area	Not Mentioned
Job Type	Permanent, full-time

Job Description

About the CompanyAn exciting opportunity to work with a growing software company with an international customer base. Due to an increase in clients demand they are looking for a number of additional Technical Support Engineers.Location:Based just outside of Newcastle, a driving licence is essential as public transport links are not direct to the site.Flexibility: Standard expectation is to be in the office, ad-hoc remote working is available and varied start and finish timesSalary:Starting at £26,000 with a banding up to £45,000 dependent on experienceOur client offers fantastic employee benefits including a modern office environment and subsidised daily lunches as well as excellent development opportunities. There is opportunity to travel globally to assist their client base with ad-hoc requirements althoughthis is not mandatory.ResponsibilitiesWorking alongside the Head of Support and existing support team, youll be responsible for assisting in the success and growth of the organisation in the following:

Provide all level support requiring root cause analysis
Resolve technical issues and liaise directly with customers
Diagnose and fix critical IT issues
Identify software issues and liaise with internal teams via fault and feature tracking

Required skillsEssential

Experience as a an IT support engineer / service desk environment
Strong troubleshooting ability
Good communication skills- this role is client facing and you will be representing the client
Knowledge of networking principles
Windows and/or Linux server experience

Next stepsPlease apply to this advert and I will be in touch to discuss further should you have the correct skillset.

APPLY NOW