Naukrijobs UK
Register
London Jobs
Manchester Jobs
Liverpool Jobs
Nottingham Jobs
Birmingham Jobs
Cambridge Jobs
Glasgow Jobs
Bristol Jobs
Wales Jobs
Oil & Gas Jobs
Banking Jobs
Construction Jobs
Top Management Jobs
IT - Software Jobs
Medical Healthcare Jobs
Purchase / Logistics Jobs
Sales
Ajax Jobs
Designing Jobs
ASP .NET Jobs
Java Jobs
MySQL Jobs
Sap hr Jobs
Software Testing Jobs
Html Jobs
IT Jobs
Logistics Jobs
Customer Service Jobs
Airport Jobs
Banking Jobs
Driver Jobs
Part Time Jobs
Civil Engineering Jobs
Accountant Jobs
Safety Officer Jobs
Nursing Jobs
Civil Engineering Jobs
Hospitality Jobs
Part Time Jobs
Security Jobs
Finance Jobs
Marketing Jobs
Shipping Jobs
Real Estate Jobs
Telecom Jobs

Service Manager

Exectec
Job LocationMarks Tey
EducationNot Mentioned
SalaryCompetitive salary
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent , full-time

Job Description

Service Manager - Medical DevicesSalary: Competitive, plus CarHarlow, Essex - Free on-site parkingAn exciting opportunity for a Service Manager to join a leading, established medical device / instrumentation design and manufacturing company. This is a hands-on role and we require applicants to have significant experience of medical devices.The Service Manager will manage the Service Department, service contract business (PM), breakdowns and repair provision for all customers, covering all products and services supplied and installed. Integrating strategies and leading efforts to establishand retain business growth opportunities for the Service Division and company.Performance Measures:

  • Provide support and leadership to the Service team
  • Ensure there is prompt and efficient coverage for breakdown and service contracts
  • Deliver growth through excellent service delivery
  • Ensuring monthly delivered revenue targets are met (including growth expectations) by effectively managing the Service team
  • Meeting new business targets and key performance indicators
  • Regular reporting of all targets and KPIs to the Managing Director
Key Tasks:
  • Participation at Management Meetings
  • Ensure product knowledge, and all Service Engineers and coordinators maintain technical expertise
  • Co-ordinate product installations, relocations and audits including the organisation of third-party vendors where necessary to complete the process
  • Ensure the customer receives the highest level of service support and aftercare
  • Maintain the motivation and professionalism of the department (Service Engineers and coordinators)
  • Ensure good communication between the Customer Services, Sales, Marketing, Training, Logistics and Service Teams
  • Identify and react to customer complaints and technical problems and determine the appropriate action to be taken
  • Identify and deliver new service business developments and technical training opportunities
  • Work in conjunction with the Sales, Marketing, Training and Service Teams to develop new business opportunities to grow the service business
  • Assist in the development, deployment and maintenance of the Service Departments procedures, policies, ERP and CRM systems
  • Set objectives for the Service Team both collectively and as individuals and deploy the necessary workforce to achieve these objectives
  • Identify new business opportunities
  • Build and maintain customer relationships
  • Think and work strategically, setting aims and objectives to develop and improve the business
  • Through leadership, ensure mutual achievement of targets and objectives by supporting the service management.Assess team performance through appraisals
  • Writing reports and analysing relevant business data
Salary Range: Competitive + CarLocation: Harlow, EssexTo be considered for this role you will be required to also do field work throughout the whole of the UKPlease bear in mind that you may not hear from us straight away. Due to the high level of applications we receive every day, we can only respond to applicants whose skills and qualifications are suitable for this position.

Keyskills :
Medical devicesServcie Manager

APPLY NOW

Service Manager Related Jobs

© 2019 Naukrijobs All Rights Reserved