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Job Location | Magna Park, Lutterworth |
Education | Not Mentioned |
Salary | £60,000 per annum |
Industry | Not Mentioned |
Functional Area | Not Mentioned |
Job Type | Contract, full-time |
As Technical and Customer Engagement Lead, your role will be geared towards improving and enhancing the technical performance and capabilities of our mobile technology repair business. This will mean delivery of improved yields and quality within existing functions as well as future facing activities to be ready for further commercial opportunities.Technical and Customer Engagement Lead Responsibilities:• Advise all levels of management on applicable technical opportunities both current and future facing• Ensure a framework exists to deliver improvements in existing work streams• Advise on the capability required within the team to be ready to take on future work• Report and deliver on the metrics under improvement• Be able to build a business case and demonstrate applicable ROI for any opportunities• Work alongside the technical and quality lead• Deliver the objectives of any future facing Unipart Logistics technical requirements• Work collaboratively with the general manager and all other relevant senior stakeholders• Oversee and deliver projects• Contribute and maintain excellent standard of engagement and safety in the workplace• Have a continuous improvement ethos and willingness to question the status quo• Flexible approach in terms of adapting to team requirements as and when required.• Coach employees when required• Helping develop a culture within the site that supportive of quality and excellence in technical delivery• Provide technical knowledge and input into bid tenders alongside the Technical Training and Quality LeadTechnical and Customer Engagement Lead Requirements:• Degree in electrical/electronic engineering• Knowledge and comprehensive understanding of technical requirements and repair processes• Demonstrable quality management experience• Good understanding of electronic repair and associated regulations• Working knowledge of WEEE Regulations• Good understanding of Producer Responsibility Obligation in relation to electronic goodsAbout Unipart Group Limited:You may remember Unipart as the company that revolutionised the automotive parts industry in the 1970s. Unipart is different company today with clients such as McLaren, Apple, Vodafone, BSkyB, Jaguar Land Rover and, the NHS. The Unipart Group is an independent manufacturing, logistics and consultancy company that employs nearly 10,000 employees worldwide and has an annual turnover of more than £1 billion.Location: Magna Park, LutterworthJob type: Full Time, 12 months Fixed Term ContractSalary: £60,000 per annumYou may have experience of the following: Electronic Engineering, Project Manager, Technical Lead, Customer Engagement Lead, Project Management, Electrical Engineering, Repair Processes, etc. etc.Ref: 95008