Holidays Operation Assistant Manager

Job Description

Summary Were looking for a Holidays Operation Assistant Manager to assist the Holidays Manager in the efficient delivery of their Campsites.The hours: 37.5hours per week, across 5 days, for 46 weeks (90%) January - November. Shift patterns are a mix of either 7am-3pm or 12 noon - 8pm and will include some weekend working where necessary.The salary:£20,691 per annum (£23,000 full time equivalent)This role is based on annualised hours, where the amount of hours you work each month may vary, however your salary will be paid in 12 equal instalments over the yearDuration: This is a permanent position, with the opportunity to progress. What its like to work here Click here to find out more about National Trust campsitesSurrounded by idyllic Exmoor scenery, on the border of Somerset and Devon, this tranquil base in the Doone Valley is brilliant for walkers and families exploring the area. Cloud Farm Campsite is part of the National Trusts North Devon Coast & Countrysideportfolio. Located in the beautiful Doone Valley in Exmoor National Park, Cloud Farm and nearby Lorna Doone Farm are part the National Trusts most recent large acquisition. We continue to invest heavily into the sites to develop our commercial offer whilstproviding our visitors with experiences that Move, Teach and Inspire. If you are enthusiastic, customer-focused and love providing great Outdoor experiences, the team would love to hear from you.Cloud Farm Campsite operates from late March until late October. The role is a 90% (1755 hours per year) permanent role which involves working 37.5 hours per week across 5 days, from January to November. Shift patterns are a mix of either 7-3 or 12-8 andwill include some weekend working where necessary.For more information about our property please visit holidays/cloud-farm-campsite What youll be doing We are looking for a Holidays Operations Assistant Manager to support the Holidays Manager with the efficient delivery of their Campsite portfolio. You will ensure high levels of service to our guests and contribute to the efficient management of holidayoperations in line with agreed procedures and National Trust standards. This will include delegated responsibilities such as the line management, training and coaching of Outdoor Holidays Operations Assistants.You will hold day to day responsibility of the Campsite operations, including health and safety, operating a small campsite shop and food & beverage offer. Youll also look after our Campsite booking system and our Active Outdoors Cycle Hire facility, takingresponsibility for guest inquiries.The Assistant Manager role presents an opportunity for a future Holidays Manager to develop their skills and experience within a medium to large-sized Campsite. Outdoors holidays is an area of exceptional growth opportunity for the National Trust and issupported by a strong culture of personal and professional learning and development which enables our team to achieve their goals. Who were looking for Practical experience in an operational role in a holiday operating environment A good understanding of necessary standards of housekeeping, presentation and maintenance Some supervisory experience Working knowledge of relevant Health & Safety procedures and experience of risk assessments The package The National Trust has the motto For everyone, for ever at its heart. Were working hard to create an inclusive culture, where everyone feels they belong. Its important that our people reflect and represent the diversity of the communities and audienceswe serve. We welcome and value difference, so when we say were for everyone, we want everyone to be welcome in our teams too.Wherever youre from, and whatever your background, we want to hear from youand it doesnt matter if youre jam first, cream first, or even if you dont like scones at all. Everyone is welcome.Benefits for working at the National Trust include:

• Flexible working whenever possible

• Free parking at most locations

• Free entry to our properties for you, a guest and your children (under 18)

• Substantial pension scheme of up to 10% basic salary

Click here to find out moreabout the benefits we offer to support you.