MOD Guard Service Security Operations Manager Day Worker

Job Description

LocationCTC RM Lympstone Exmouth EX8 5ARAbout the jobSummaryAbout Defence Infrastructure Organisation (DIO)The Defence Infrastructure Organization (DIO) is the estate expert for Defence, supporting the armed forces to enable military capability by planning, building, maintaining, and servicing infrastructure. We employ approximately 4,900 staff from a very diverse range of professions including head office functions and specialisms such as surveyors, town planners, airfield pavement experts, foresters and construction engineers. We work across the world; in Germany, Cyprus and the Falkland Islands, Norway, Poland, Kenya, Belize, Nepal and Oman. You can view our YouTube video to see more about our work Join the Defence Infrastructure Organisation (DIO) and have a future that matters: Be proud ; Be challenged; Be unique DIO is passionate about ensuring that we are a top performing organisation and a great place to work with a diverse range of talent. We are committed to being an equal opportunities employer and creating a culture where everyone can bring their whole self to work and individuality is truly appreciated. DIO is a workplace where everyone feels valued and supported enabling our people to flourish, bring greater creativity and innovation to achieve higher organisational performance. We aim to develop and support staff to meet the Departments objectives, and to fulfil their own potential. We promote and support a range of flexible working patterns enabling staff to balance home and work responsibilities and we treat people fairly irrespective of their background. This culture of inclusion is underpinned by our 6 staff networks covering Disability, Faith and Belief, Gender Equality, LGBTQI+, Race, Social Mobility and 3 networks dealing with employee wellbeing and support: Speak Safe Volunteers, Mental Health First Aiders and Equality, Diversity and Inclusion Advisers. Our staff, future and current will be guided by the 4 Cs and we encourage you to be curious and continuously strive for improvement, collaborative in an inclusive culture, bold and resilient and committed to Defence, empowered and able to challenge so you can play a key part in shaping the direction of our organisation. DIO commits to offer its employees the following experience: • Meaningful, purposeful work • The ability to learn and grow • The right opportunities and resources • To care about your wellbeing • To feel valued and included Job descriptionThe ChallengeDo you have what it takes to be part of our Gold Standard security service MGS holds the National Security Inspectorate Gold Standard and is passionate about delivering a great service for its customers and workforce. It also has Customer Service Excellence accreditation and holds the Committed to Equality Gold Standard. In the MGS, a guard is known as a Civilian Security Officer 5 (CSO5). A Supervisor is known as a Civilian Security Officer 4 (CSO4). They are managed by an Operations Manager who may be responsible for staff on a single site or a group of sites. The Operational Manager is responsible for ensuring the Operational Security Tasks are achieved effectively within their Area of Responsibility. They have first Line Management responsibilities for the Guards in their area, ensuring all staff deliver a security service to the highest standards in accordance with current MOD, DIO/MGS and Establishments policies, processes and instructions and site Post Instructions. More about MGSFormed in 1992, the MGS has evolved into a dynamic organisation that takes great pride in the services it delivers. Our workforce is a professional, uniformed security provider delivering high quality unarmed guarding services to over 100 defence establishments in the mainland UK to the highest standard and we have an embedded culture of continuous improvement which ensures our people are able to give of their best and make a positive contribution to the organisation and defence as a whole. Our customer base is wide, and we provide services to establishments as diverse as HM Naval Bases, Air Stations, working military and training establishments, Headquarters buildings and the MOD Main Building in London. Among those services we provide are general access/exit control, patrolling (with dogs at some establishments), CCTV monitoring, searching and traffic management. The MGS works closely with its security partners across the MOD, ensuring coherent operations across the estate. MGS holds the Committed to Equality Gold Standard and we positively encourage applications from all under-represented communities.ResponsibilitiesMain ResponsibilitiesThe key duties of an Operational Manager (OM) are as follows. Please note that these duties can vary from site to site. • Line Management of all staff within their Area of Responsibility (AOR) including managing them in line with all Personnel Management policies and processes • Management of Rosters for all Units and staff within their AOR, insuring leave is authorised and all abstractions are covered accordingly • To ensure the correct posture of physical and tactical resources to manage sites and maintain operational preparedness for security incidents, in line with local Joint Business Agreements/General Statement of Security Requirement (GSSOR’s). • Oversee the management of resources, including people, and expenditure whilst ensuring a positive and inclusive working environment • Oversee the planning, testing, and response to security/ emergency incidents or concerns, and providing informed recommendations on Physical Security issues to internal and external stakeholders • Lead Physical Security operations and set governance structures to appropriately meet the risk appetite, overseeing effective Physical Security to protect assets and people throughout the estate. Liaise with Unit Customers and Heads of Establishments on a regular basis about service delivery and any problems/issues arising. Following agreed prioritisation of tasks and risks • Comply with relevant regulation and legislation • Ensure all posts and tasks are risk assessed and Health and Safety policies and processes are followed at all times • Liaise with Unit Customers and Heads of Establishments on a regular basis about service delivery and any problems/issues arising. Following agreed prioritisation of tasks and risks. • Cooperating with other security providers at the Unit to provide a high-quality security service. • Provide Head Office with returns when requested regarding staffing levels, personal case