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Litigated Recoveries File Handler

Keoghs LLP
Job LocationLostock
EducationNot Mentioned
SalarySalary negotiable
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent, full-time or part-time

Job Description

Litigated Recoveries File HandlerAre you looking for your next move Do you have Litigation Experience Do you want to work in a friendly and flexible team If yes, Keoghs a looking for a Litigated Recoveries File Handler to join their team.The File Handler will take responsibility for the litigation elements of the recovery process maximising the financial recovery to the Client.Key Accountabilities:

  • Reviewing, reporting and setting strategy on new instructions including identifying any technical issues with the file and handling appropriately.
  • Organising, prioritising and handling own workload in line with standard operating procedures to ensure that critical dates are met and KPIs and SLAs are achieved.
  • Effective management of the litigation process to ensure KPIs and SLAs are achieved:
o Obtaining policyholders consent to issueo Drafting and issuing of legal documents including claim form, DQ and witness statements.o Adherence to Court timetableso Negotiation of quantum on appropriate cases
  • Effective use of the case management system to ensure:
o Reserving and all other key information is accurate and updated in a timely manner.o Critical dates are meto All actions/strategies are documented by way of a file noteo All documents in the history are clearly labelled.
  • Delivering quality work, as a minimum meeting audit benchmark standards.
  • Driving own personal development.
Contributes to team effort by working collaboratively to ensure that team targets are achieved and by positively contributing to team morale.Working hours 35 hours per week, Monday to Friday 9am-5pm with 1 unpaid hour for lunch.Primary location for this role is Parklands, Bolton. This is a hybrid working role so will be 1-2 days in the office and the rest working from home.Recruitment Criteria:
  • Good knowledge of the Road Traffic Act and an awareness of RTA Insurer and Article 75 status.
  • Experience of working in a legal environment.
  • Preferably experience of quantum and liability negotiations.
  • Experience of issuing part 7 claims desirable
  • Demonstrate experience of and the ability to:
o Work to set deadlineso Deal with calls and enquiries from customers, suppliers and/or the publico Organise and prioritise their workloado Work as part of a team
  • IT literate: proficient in use of Microsoft Office packages (Excel and Word)
  • Excellent listening and verbal communication skills
  • Ability to remain calm under pressure
  • Ability to take constructive feedback and set personal goals for continuous improvement.
What you can expect from us:
  • A learning culture with employee development at the heart of the people development pathway
  • Excellent flexible benefits including Annual leave entitlement and Healthcare Cash Plan as standard
  • Health Cash Plan
  • Death In Service - after 1 year
  • Pension Contribution
  • Cycle to Work Scheme*
  • Tech Scheme*
  • Season Ticket Loan*
  • Car Parking Scheme*
  • Gym Flex*
  • Access to Online Discount Sites
  • Discounted Gourmet Society Membership
  • Discounted Tickets for Merlin Attractions nationwide
  • Discounts at local retail outlets
  • Flexible Working
  • 25 days holiday plus 8 bank holidays
Keoghs is one of the leading providers of claims-related services to insurers, businesses and other suppliers to the insurance sector. We combine proven processes, technology and a low cost infrastructure with deep legal and insurance market knowledge. Thisenables us to create individual solutions for each of our clients that match their requirements in terms of quality, performance and value for money.Our culture is focussed on making Keoghs sustainable and successful for our people and clients, with this our five values are at the heart of everything we do;Keoghs Values
  • We listen, are down to earth and supportive
  • We work together towards a common goal
  • Were friendly with a can do attitude
  • We care about our clients
  • We evolve
Keoghs is a Disability Confident employer and we endeavour to recruit from the widest possible pool of suitable candidates.If you require any adjustments or special arrangements to be made to our application process on account of a disability please contact Recruitment.Wed like to take this opportunity to thank you for interest in this position and in our organisation

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