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| Job Location | Lostock |
| Education | Not Mentioned |
| Salary | Competitive salary |
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| Job Type | Permanent , full-time |
A Bit About Us:When it comes to appliances and electricals, weve got the lot. Washing machines Yep. TVs Check. Laptops Absolutely. Everything except doorbells (just kidding, weve got those too).Our people are our superpower, and thats no accident. Were looking for everyday heroes who want to learn and help other people achieve. Those glass-half-full-types who have an appetite for a better tomorrow.With AO, the skys the limit. Well support you to be the best version of yourself and always drive your career forward.More About the Commercial Operations Analyst Role:In our Commercial Operations team, were obsessive about our customers and the experience they get with us!We are looking for someone who shares our passion for data and customer service to join us as a Commercial Operations Analyst. In this role, you will work closely with teams across the business to analyse, identify and drive improvements and enhancementsto the customer journey to make AOs proposition and platform the best in Europe. Youll be inquisitive by nature, driven to source accurate data, and passionate about identifying and presenting the most efficient solutions, whilst having the customers bestinterests at the forefront of your mind.Heres What You Can Expect To Be Doing As a Commercial Operations Analyst:Youll be responsible for owning daily, weekly, and monthly reporting on performance vs our proposition and providing regular updates to stakeholders on a wide range of topics, including the efficiency of cost centers and Contact Centre agent performance.Youll need to analyse large and complex data sets to identify areas of improvement and then drive these project ideas through to completion, whilst supporting other business units with customer-related analysis and operational queries.You must develop new and existing data models, as well as introduce additional reporting and visualisation software to the business.A Few Things About Our Commercial Operations Analyst: