Account Manager

Job Description

* Cambridge based marketing agency* Office based role* £30,000 - £35,000 DOEWe are looking for an Account Manager, with experience in customer relations and managing and growing an attractive portfolio of client accounts.As an off-beat marketing agency, were growing rapidly and are on the lookout for talented individuals who thrive in a fast-paced, thrilling and, often-times, quirky environment. If asked to describe ourselves, were certainly not your typical agency; wevegot a fantastic mix of characters - eccentric creatives, technical boffins, steadfast strategists and, if were being perfectly honest, some mad hatters too!Your role would be to create, drive and execute strategic plans for our clients, working as part of a wider account team. Ideally, you should have previous experience managing and implementing integrated marketing campaigns, and knowledge of HubSpot would bebeneficial. Your role will be hands-on and centred around growth, working with existing clients and ensuring the smooth on-boarding of new clients.As a growing agency, we cant stress enough that this is hands-on, lead from the front type of role - so not only will you manage key accounts yourself but support other members of the team as well. Specifically, your role would include tasks such as: Building long term relationships with clients with day-to-day account management and customer support as and when requiredWorking with the team to interpret the business challenges faced by clients (for example, bottlenecks in their marketing and sales funnel) and then making recommendations to solve these issuesManaging projects and campaigns, and effectively communicating expectations, plans and results across the combined agency-client teamCreating integrated marketing strategies and plans that are targeted to these needs and objectivesManaging and executing against these plans by briefing and working with our creative, digital and design teams to deliver results, on deadline and on budgetReviewing content, assets, and other deliverables to ensure they are of high quality, effectively meet or exceed the brief and effectively communicate key client messagesContributing to the agencys growth by new finding prospects and leadsUsing the agency systems to best effect, creating detailed reports on sales business and growthIdentifying opportunities to up-sell and cross-sell wherever possibleThe ideal candidate will have:2 years minimum experience working in an agency environment whos looking for a step upExperience of managing multiple clients with speed, efficiency, and professionalismExperience of working within an agency environment and briefing in requirements for creative campaignsA strong knowledge of the modern marketing mix, including how owned, earned, paid and social media can be leveraged across digital and traditional channels to drive business resultsA strong eye for effective creative work, as well as a keen eye for detail and a passion for the highest possible standards of work qualityA positive, proactive attitude and someone who thrives on taking responsibility and accountabilityExcellent written skills and the ability to produce internal documentation, external and client proposalsExperience with HubSpot an advantageSEO experience an advantageAdobe creative suite (Indesign, photoshop, Illustrator)Benefits of working for Cambridge Creative:Great opportunities to make the role your own and get involved with exciting projects in a fast-paced, creative, and fun office environmentCompetitive pay and pension32 days holiday including bank holidays with annual increases for years of serviceFlexible working hours and remote options availableInvestment in your growth with training and development opportunitiesFast-growing company with plenty of room for career developmentTeam building and staff days outOn-site parkingThink youve got the skills we need Apply today!