Business Development Manager

Job Description

Were a multi award-winning, multi-channel marketing platform that helps hundreds of businesses from around the world to win more business through some pretty sophisticated technology!Are we any good Well, weve won numerous awards for our technology over the years including being named as the 5th fastest growing technology company in the UK in the prestigious Deloitte Technology Fast50 awards.Right now, were looking for a ambitious and motivated Business Development Manager who can hit the ground running and play a key part in helping us to achieve our mission of becoming the very best in the world at what we do!Location: Little Eaton, DerbySalary: £30K - £35K + £55K OTEThe OpportunityYou will be a highly self-motivated individual with excellent presentation and relationship building skills. You will be customer-orientated, striving to ensure the customer receives a positive experience from the outset to ensure longevity of service.You will be responsible for the customers first interaction with our product, which you will make exciting and thought-provoking. Gaining the customers commitment to buy and assisting them on their journey to achieve a rewarding return on their investment.You will have a first-rate knowledge of both our product and the industries that we work within, understanding how we can benefit their businesses and adapting your demonstrations around this. Networking is something that comes easily to you, as you representyourself and our brand in a positive manner.As a Business Development Manager, your objective is to generate income from both new sales and existing customers, building upon the income pot within your team / flow. A smooth onboarding process, high usage and ultimately demonstrating ROI will ensureretention and highlight avenues of opportunity.Responsibilities

• Being responsible for your pipeline of opportunities; proactively completing lead generation, meetings and closing sales within this area to grow its value.
• Proactively reviewing and managing your own diary to make the most efficient use of your time.
• Providing personalised, passionate and ethical pitches to potential customers at all given opportunities.
• Managing your pipeline of data effectively and efficiently to maximise the conversion rates and continuously strive to enhance it.
• Using CRM accurately and consistently to document your progress with your pipeline, demonstrations and meetings to allow for daily forecasting.
• Working with your team to ensure a smooth transition from sale through onboarding to delivery.
• Arranging and presenting business reviews to your customers key stakeholders, where you can confidently analyse their Return on Investment.
• Strategise with customers to create bespoke marketing plans to ensure they are on track to meet their ROI goals, whilst cross-selling additional products that would be of benefit to them.
• Identify at-risk clients and develop retention plans.
• Take ownership of customer complaints and manage them to a high standard until a resolution has been reached.
• Collate customer feedback regarding our product and processes to be used in marketing material.
• Keeping your knowledge up to date in all sectors to ensure you can provide accurate personalised pitches at all given opportunities.
• Attending networking events and exhibitions in your region to become familiar with your target audience and their needs.
• Sharing knowledge and best practices with your peers to enhance the experience of all our potential customers.
• Developing strong working relationships throughout the business to deliver what is needed.
• Being proactive when it comes to the product we offer and ensuring you are up to speed with any changes coming in.
• Achieving the KPIs set on a daily, weekly and monthly basis.
• Contribute positively to the effectiveness and efficiency of the business as a whole, offering new suggestions and ideas wherever possible.
• Being proactive in your self-development and taking part in the performance management activities within the business.

How you will succeed

• Exceptional customer engagement and communication skills.
• Personalised pitches to the customer.
• Strong pipeline management.
• Proactive sales and customer ownership.
• Meeting the KPIs set and challenging yourself to continue to keep up a great momentum.
• The ability to work as part of a team.
• A positive and resilient attitude.
• A creative and flexible mindset.
• A passion for marketing communications and for digital technology.

Were based out of our very own two-storey commercial building in Little Eaton which is a beautiful village on the outskirts of Derby. Its a great location with free on-site parking and plenty of local amenities.Plus, theres some great walks / bike trails surrounding that many of the team take full advantage of at lunch or for a mid-afternoon break. With an on-site shower, you dont have to worry about working up a sweat after a quick three miler!Weve got break-out rooms, ideas rooms, the obligatory pool table and well keep you replenished with regular team lunches and refreshments.Our culture is really important to us and building a business that our people enjoy and are proud to be a part of is a real key focus; whether its after-work drinks, online bingo or hitting the tarmac with the runners, we believe in working hard, but playinghard too.Working hours are 9 am - 5.30 pm Monday to Friday so youll have the weekends to relax and recharge.So, if you can see yourself thriving being a part of a business with big ambitions - where youll get to make a real difference whilst working together with a passionate and hard-working team of people around you - this could just be the opportunity youvebeen waiting for!