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Job Location | Linlithgow |
Education | Not Mentioned |
Salary | 30,000 - 35,000 per annum |
Industry | Not Mentioned |
Functional Area | Not Mentioned |
Job Type | Permanent , full-time |
*Are you an experienced Senior Administrator with excellent Customer Service and communication skills*Do you have meticulous attention to detail and first-class organisation skills and can work at a fast pace*Would you like to work for an industry leader and rewarding employerOffice Angels Livingston are collaborating exclusively with a fast paced and innovative team for a Permanent Head Customer Service and Administration Liasion You will work in conjunction with the support the Customer Service Director and wider team withinthis successful testing facility. The role is perfect for someone who has proven experience within a Senior Administration role with excellent communication skills looking for a new challenge. Based in West Lothian, salary £30,000 - £35,000 per annum dependingon experience. The core hours are Monday - Friday, 9.30am - 6pm, this is an office-based role due to the nature of work involved.Role OverviewYou will act as a main point of contact and provide a focused and dedicated customer contact role to act as first point of contact for customers enquiries and needs. The role is a fast-paced environment and the company process a high volume of testing (over1800 tests per day average) which you will coordinate, track and report the results of for customers. Delay in results or reporting can have a huge impact for clients products going to market therefore you must have exceptional organisational and prioritisationskills to be able to coordinate and communicate effectively and in a timely manner.You will provide and implement new ways of working and driving improvement across existing customer operations.Duties include: