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IT Support Engineer

RCM Recruitment Limited
Job LocationLeek
EducationNot Mentioned
Salary25,000 - 28,000 per annum
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent , full-time

Job Description

IT Support Engineer (hybrid working available)The IT Support Engineer Role:

  • Responding to Service Desk phone calls and emails from internal IT customers.
  • Diagnosing and resolving incidents including investigation and troubleshooting.
  • Implementing standard changes and fulfilling service requests.
  • Performing daily system checks and responding to real-time alerts from monitoring.
  • Managing hardware break/fix and coordinating engineer to site activities.
  • Managing third parties in an incident and request scenario.
Requirements of the IT Support Engineer:Essential:
  • Working knowledge of Microsoft Windows operating systems and Microsoft Office applications.
  • Working knowledge of end user hardware and peripherals.
  • Basic understanding of computer networks (components, cabling and IP addressing).
  • Managing basic Active Directory objects (users, security/distribution groups).
Desirable:
  • Microsoft Group Policy experience.
  • Understanding of Microsoft Office 365 services and applications.
  • Managing users within a VDI environment.
  • Administering phone systems (e.g. users, call groups).
This IT Support Engineer role is offering a basic salary up to 28K if you are interested in finding out more APPLY today.

APPLY NOW

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