Support Administrator

Job Description

Support AdministratorPriory Court, KnowleSALARY: £20,972 per annumHOURS: 18.5 hours per week. The scheme is staffed 8.00am - 8pm, 365 days a year. The hours and days for this role will be discussed and agreed with the successful applicant.CONTRACT: PermanentREPORTING TO: Team Leader, part of the Bristol Parents Alliance department.Our client is a provider of housing and support services in the West of England and Gloucestershire, their vision is to meet housing need and deliver homes that change peoples lives. Their aim for its customers is to ensure that the housing and servicesthey provide serve as a platform for growth, facilitating all customers to achieve their aspirations. In this way, they make their homes truly life changing by ensuring that their service has a positive impact long after a person has left the accommodation.Company CARES Values were created in partnership with their customers, staff, Board and other stakeholders, and they represent their commitment to how they deliver their services and work together successfully:C Customers First - Customers are at the heart of their services and decision making.A Aspirational and Accountable - They are ambitious for their customers, staff and stakeholders. They work with integrity, learn from mistakes and do what they say they will.R Results - They work hard and deliver great results for our customers and for Elim.E Everyones view matters - They listen to understand, improve and build their servicesS Supportive - They tackle challenges head on and inspire each other to achieve their potential.The Bristol Parents Alliance is a service delivered in partnership with Places for People, delivering housing and support services to vulnerable parents across Bristol. An exciting opportunity has arisen to join the team in a new post. We are recruitingfor a part time Support Administrator to support the existing team and service. If you have administration experience and are looking to move into a role within supported housing then this is the role for you. Priory Court is staffed 8.00am - 8pm, 365 daysa year. The hours and days for this role will be discussed and agreed with the successful applicant.What you will be doing:

• Assist with effective communication both internally and externally and to proactively and positively promote the association and support services.
• Assist the Team Leader and Supported Housing Officers to work in partnership with external agencies to facilitate the effective delivery of services to clients.
• Assist in the effective delivery of personalised support services to all clients including both one to one and group work sessions.
• Support the team in effectively delivering housing management services to all clients.

What you will need to be successful:

• Experience of working in an administrative role.
• Ability to maintain clear and up to date records both written and electronically.
• Understanding and ability to provide excellent customer service.
• Experience of managing own workload and ability to multi-task working to multiple deadlines.

Employees benefit from:

• 25 days annual holiday rising to 30 days.
• Access to training and career development through the Skills Academy
• Company pension.
• Life Assurance.
• Annual bonus.
• Health cash plan, which includes discounts to a wide range of shops and services.

Closing Date: Midnight on Sunday 9th October 2022Interview Date: Tuesday 19th October 2022They are continuously developing their inclusive, values driven culture that welcomes and embraces the diversity of their staff and customers. They are keen to increase their own diversity and particularly welcome applications from underrepresented groups.

Keyskills :
AdminCommunication SkillsSocial Housing