Sales Administrator

Job Location	Kiveton Park
Education	Not Mentioned
Salary	22,500 per annum
Industry	Not Mentioned
Functional Area	Not Mentioned
Job Type	Permanent,full-timeB

Job Description

Sales AdministratorWorking for a highly reputable, international, market leading manufacturer that continues to expand. With over 100 years industry experience, we are a business that is committed to providing real solutions to todays social and environmental challenges.We are proud that many of our customers have chosen to partner with us for decades as we continue to grow. Our success is a direct result of our commitment to quality, innovation, service and solutions.Summary of duties:

To deliver a world class customer experience
To process volume order requirements swiftly and accurately onto an ERP system, paying close attention to exacting customer requirements
Provide information and support to all customers regarding price, availability, products, orders and delivery status
Liaising with our commercial, production and logistics teams to support the lifecycle of the customer orders through to delivery
Managing the full customer experience including, capturing complaints and identifying business improvements as part of a wider service department
Develop your knowledge of our products and processes in order to improve your customer engagement
Confidently understand the customer needs and to then deliver their requirements according to company KPIs and SLAs
To ultimately develop mutually beneficial professional relationships with all customers in order to retain business for the future
This role requires a confident decision maker and problem solver that is able to meet both the needs of the customers, as well as the business

The successful candidate will possess:

Customer service excellence
Sales Administration
Internal communication throughout many departments and management
Confident IT skills - ideally have ERP experience
Ability to read engineer drawings (desirable)

Benefits:

Share scheme
Pension
Insurance
25 days holiday plus statutory holidays
Monday - Friday standard hours (37.5hrs)
Opportunities for career development
Free staff car parking
A positive and modern work environment

Keyskills :
ComplaintsERPManufacturerOrdersTechnical Sales

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