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| Job Location | Kilsyth |
| Education | Not Mentioned |
| Salary | £20,133 - £21,558 per annum |
| Industry | Not Mentioned |
| Functional Area | Not Mentioned |
| Job Type | Permanent, part-time |
Job Advertisement NLC5 £20,133 - £21,558 (Pro Rata)To provide the highest level of customer service, we are seeking to recruit staff with experience of working in a busy customer focused environment.You will provide excellent front line services to our residents including dealing with enquiries relating to a wide range of council services. You will also be responsible for processing bank transactions and cash handling and clerical support when required.It is essential that you can demonstrate experience of dealing with front line enquiries in a busy customer service environment, have excellent communication skills with the ability to deliver a high standard of customer care, well developed IT skills and a flexible approach to work. In addition, moderate cash handling experience, clerical and team working experience together with good literacy and numeracy skills are essential. You will be expected to work with minimal supervision, have strong decision making skills and the ability to maintain a high degree of accuracy while working in this busy environment.Knowledge of council services, experience of banking transactions and a relevant Customer Care Qualification are desirable.Although you will be primarily based within one location you may be required to work in any First Stop Shop or Municipal Bank across North Lanarkshire.This post is temporary for 12 months.Post – Cumbernauld/KilsythMonday to Friday - 10:00am to 2:00pmNorth Lanarkshire Council are Happy to Talk Flexible Working, we operate a Smarter Working Policy.Click here to see our Recruitment Charter.We are a Disability Confident Leader and offer a guaranteed interview to applicants who consider themselves to be disabled and who meet the essential criteria for the job.Alternative Application Packs can be requested in other formats for example, Large Print, Braille, and Audio. To request an alternative Application Pack please phone.Proud member of the Disability Confident employer schemeAbout Disability ConfidentA Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.