Senior Volunteering & Community Officer

Job Description

Summary Killerton is a large, exciting, and complex estate that operates with over 50 staff and the generous support of more than 400 volunteers and many varied communities and partners. You would be arriving at a pivotal time in the estates development,and we are looking for someone with confidence, passion, and skill in working with and inspiring others along with a strong ability to prioritise their own workload. Reporting to the Volunteering and Community Manager, youll be assisting in leading for volunteering and community involvement both on and off property. Youll be championing one of the National Trusts strategic priorities - Everyone Welcome - which involvesensuring that our volunteering experience is always positive, flexible, and inclusive, and assisting in the creation of opportunities that are accessible and attractive to different audiences. For more information about our commitment to inclusion and diversity please visit Our commitment to inclusion and diversity | National Trust What its like to work here Fashion-famous and full of colour, Killerton is one of the National Trusts largest specialplaces. Located close to the vibrant city of Exeter, the 18th century house, garden, parkland, and wider estate welcomes in excess of 500,000 visitors a year. Its size and scale makes Killerton a truly wonderful place to work; within the formal visitor experiencearea sits Killerton House, grade II* listed Georgian mansion and former home to the Acland family. Close by is the grade I Chapel of the Holy Evangelists and the grade II Stable Block, all set within the grade II* Registered Park & Garden. Killerton Houseis an accredited museum, which houses a nationally significant collection of fashion, as well as nationally important landscape paintings and portraits. This role is full-time 37.5 hours per week, initially on a two-year fixed term contract. The role will be based at Killerton House, normal working days will be Monday to Friday with occasional weekend working. For more information about the property, please visit Killerton | Devon | National Trust What youll be doing Reporting to the Volunteering and Community Manager and working alongside and supporting a volunteer team, you will be contributing to the developmentand delivery of Killertons plan for volunteering and community involvement across an always-bustling and vibrant 6,400-acre estate. You will be working to increase confidence and help support our 17+ department volunteer managers across the estate with volunteerrecruitment, great volunteer management and to utilise the full functionality of our volunteering systems. Youll also be responsible for ensuring our volunteering recognition processes are followed and help ensure compliance via volunteers completing essential learning where appropriate. Youll be assisting the Volunteering and Community Manager in measuring andevaluating the impact of our work, proactively engaging with, and listening and responding to volunteers, communities, and partners alike. As an organisation, we are determined to listen, respect and value the contributions of under-represented groups in theTrust. We want to feel that anyone who works, volunteers or visits can have an equally positive experience. You will support work to increase the confidence and capability of others, collectively creating a positive, flexible, and inclusive environment for existingand future volunteers. Ultimately, your role will help increase the mutual benefit and impact of volunteering and community engagement across the site. Who were looking for Wed love to hear from you if you have:

• Understanding of good practice in volunteering and volunteer management

• Able to build effective and collaborative working relationships with property teams and partners

• Understanding of social trends, different audience motivations and the external context impacting on volunteering and community engagement

• Excellent organisational and planning skills

• Able to multitask, prioritise own workload

• Some experience of process improvement and supporting/ or coordinating projects

• Able to coach and support those managing, supervising and working alongside volunteers

The package The National Trust has the motto For everyone, for ever at its heart. Were working hard to create an inclusive culture, where everyone feels they belong. Its important that our people reflect and represent the diversity of the communities and audienceswe serve. We welcome and value difference, so when we say were for everyone, we want everyone to be welcome in our teams too.

• Substantial pension scheme of up to 10% basic salary

• Free entry to National Trust properties for you, a guest and your children (under 18)

• Tax free childcare scheme

• Rental deposit loan scheme

• Season ticket loan

• Perks at work discounts i.e. gym memberships, shopping discount codes, cinema discounts

• Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria.

• Flexible working whenever possible

• Employee assistance programme

• Free parking at most locations

• Independent financial advice

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