Business Services Lead

Job Description

Summary Are you organised and have experience in delivering high-level support provision Do you want to be responsible for leading the efficient provision of Business Services across the South West Then please read on. What its like to work here Youllmanage the regional office at Killerton as well as a team of Business Services Coordinators providing virtual administrative and specialist support across the South West. You will primarily be working out of the Killerton office but with an opportunity forsome hybrid working. Were looking for someone with a strong administrative and office management skills, able to turn their hand to whatever comes their way and wholl want to help others and get involved. Youll have the ability to work with a wide rangeof team members and different fields both across the region and nationally. This is a fantastic opportunity to broaden your abilities. What youll be doing The National Trust is a lively organisation, that has a lot going on at all times - you can guaranteethat no day is the same, so youll have to love variety and working at pace. Youll always champion best practices, and when it comes to service you will be confident in challenging the norm when you think theres a better way of doing something. On any given day, you could be helping to induct a new member of staff or looking at ways to review and improve a process. You could be mentoring a team member to develop a new skill or leading a task/finish group to transform service. You could be managingthe soft facilities for the office or ensuring that essential compliance tasks are up-to-date. Youll connect and form positive relationships with other Regional Business Services Leads and be an active member of the National Business Services community. Whowere looking for Wed love to hear from you if youre:

• Highly organised, proactive, full of new ideas, willing to lead for change and deliver results

• A role model and with good leadership skills, able to build a vision and encourage others to follow you to make it happen.

• A strong communicator who can confidently and clearly present their ideas and those of others.

• A strategic problem solver who can understand how things fit together and spot the opportunities that appear.

• A process thinker with an inquiring mind who can explore the intricacies of how things work and what we can do to improve them.

• A confident multi-tasker, happy to roll their sleeves up and help us get the job done and able to prioritise their own workload.

• A skilled IT user, able to learn and explore new technology and systems as well as share the knowledge with others.

The package The National Trust has the motto For everyone, for ever at its heart. Were working hard to create an inclusive culture, where everyone feels they belong. Its important that our people reflect and represent the diversity of the communities and audienceswe serve. We welcome and value difference, so when we say were for everyone, we want everyone to be welcome in our teams too.

• Substantial pension scheme of up to 10% basic salary

• Free entry to National Trust properties for you, a guest and your children (under 18)

• Tax free childcare scheme

• Rental deposit loan scheme

• Season ticket loan

• Perks at work discounts i.e. gym memberships, shopping discount codes, cinema discounts

• Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria.

• Flexible working whenever possible

• Employee assistance programme

• Free parking at most locations

• Independent financial advice

Click here to find out moreabout the benefits we offer to support you.