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| Job Location | Kensington, London |
| Education | Not Mentioned |
| Salary | Salary negotiable |
| Industry | Not Mentioned |
| Functional Area | Not Mentioned |
| Job Type | Permanent , full-time Work from home |
THE COMPANY Our client have been a global leader in business travel for almost 30 years. They are committed to their diverse teams who they appreciate are the reason they are the award-winning company they are today. They are recruiting experienced businesstravel enthusiasts to become an important part of their continued success and growth.THE ROLEOur client is looking for a Senior Business Travel Consultant to conduct business in an efficient and professional manner whilst adhering to company procedures and guidelines.Key responsibilities:* To provide high level customer service to all clients internal and external to the required SLAs and standards* Assist with emergency actions, contingency plans, and out of hours requirements ensuring policies are adhered to correctly.* Collaborate with all necessary departments regarding client activity to include any positive or negative behaviour, client complaints providing assistance to colleagues where needed* Ensure that all administration, both internal and external is of the highest standard. * Assist with all client travel needs from the initial enquiry to completed travel by phone or email adapting to the different priorities of all clients.* To be fully conversant in all operational working practices * To be able to work flexible hours. * To respond to any other reasonable duties/tasks as may be requested by your Manager or other departmental Managers. THE PERSONKey skills, experience and qualifications:* Exhibit positive team orientated behaviour, resilient and adaptable with the ability to remain calm and patient. * Proven attention to detail and maintaining company standards. * Extensive industry experience in all areas of the reservation process * Fully confident in all aspects of the GDS with excellent knowledge of fares and ticketing with the ability to turnaround fare calculations and ticket re issues . * Able to work independently and use own initiative to resolve problems and find a solution * Strong communication skills demonstrating a pro-active response to client servicing at all times * Adept using Microsoft Office Software* Proven advanced industry experience in all areas of travel management operations is essential * Sound, proven SABRE skills with the ability to manage multiple reservations and PCCs * Extensive industry experience in all areas of the reservation process With the opportunity to work from home or hybrid from West Yorkshire.