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Job Location | Kenilworth |
Education | Not Mentioned |
Salary | £26,845 - £29,439 per annum |
Industry | Not Mentioned |
Functional Area | Not Mentioned |
Job Type | Permanent , full-time |
Our Client in the Education sector want to take on a well-rounded IT Technician full-time. You will be supporting the Head of ICT and Digital as well as the Senior Network Manager working on the maintenance and development of all ICT Networks and systems.Soft-skills all important in this role, finding the balance of clear and effective comms with senior leadership while also adopting an approachable, warm manner when addressing end-user (Student) queries/issues is key. In an ideal world, you will have prior experience in the education sector or a similar type of environment. We are seeking a friendly and approachable individual who can manage a busy and time-sensitive workload. This role will require some travel between sites so the appointed person will need a driving licence and access to a vehicle. PRINCIPLE RESPONSIBILITIES: - Network Maintenance: Provide support for the school servers and associated routines, including responsibility for administering back-ups. - Provide hardware and software support for PCs. - Maintain all peripherals within the school. - Software Installation: Install new and upgraded software on PCs. - Perform complete installations on new PCs. - Install, configure and maintain anti-virus software across the network. - Install all peripherals within the school. - Technical Support: Provide support to users, including provision of technical classroom and office support. - Undertake first and second line maintenance. - Configure and maintain software applications for consistent use. - Administer email and user group accounts. - Ensure security maintenance. - Website development and maintenance, as required: Design and upload pages and information to the website. - Remove out of date material. - Provide support to staff contributing to the website. - Audit software (including licences, hardware, ICT usage and infrastructure) and ensure that appropriate records are maintained. - Provide reports as necessary. - Other: Assist with setting up ICT equipment. - Maintenance or simple repair of IT equipment/apparatus where within the competence of the postholders or liaise with suppliers or companies for repairs. - Install PCs/ hardware. - Install software, evaluate new and existing software. - Provide basic training in/instruction on software. - Provide on call system to resolve curriculum-based faults and problems where possible. - Maintain and update asset register/stock of records for ICT equipment. - Issue ICT equipment. - PAT testing on ICT equipment. - Contribute to the design development and maintenance of specialist ICT resources (e.g. School website, Frog, VLE, and any other IT based school resources.