Naukrijobs UK
Register
London Jobs
Manchester Jobs
Liverpool Jobs
Nottingham Jobs
Birmingham Jobs
Cambridge Jobs
Glasgow Jobs
Bristol Jobs
Wales Jobs
Oil & Gas Jobs
Banking Jobs
Construction Jobs
Top Management Jobs
IT - Software Jobs
Medical Healthcare Jobs
Purchase / Logistics Jobs
Sales
Ajax Jobs
Designing Jobs
ASP .NET Jobs
Java Jobs
MySQL Jobs
Sap hr Jobs
Software Testing Jobs
Html Jobs
IT Jobs
Logistics Jobs
Customer Service Jobs
Airport Jobs
Banking Jobs
Driver Jobs
Part Time Jobs
Civil Engineering Jobs
Accountant Jobs
Safety Officer Jobs
Nursing Jobs
Civil Engineering Jobs
Hospitality Jobs
Part Time Jobs
Security Jobs
Finance Jobs
Marketing Jobs
Shipping Jobs
Real Estate Jobs
Telecom Jobs

Membership Officer

Plus One
Job LocationKenilworth
EducationNot Mentioned
Salary23,000 - 25,000 per annum
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent , full-time

Job Description

Our client is a successful and reputable Trade Association group who offer various accredited memberships to both individuals and larger businesses across the country. Due to team expansion, they are looking to acquire the services of a Membership Officerto join the team on a permanent basis. This is a fantastic opportunity to join an established Membership Body, be part of a supportive small team and would suit someone looking for a role that combines their customer service and administrative skillset.Please note that this is a hybrid-working position with the option to have 1 day per week working from home.Main responsibilities:

  • Process applications for memberships in line with agreed KPIs and send out welcome packs for any new members.
  • Proactively promote membership benefits to members and offer advice and assistance to members when required.
  • Proactively contact members to build and maintain relationships and generate feedback in line with the companys agreed membership strategy.
  • Promote strong and effective communications, both internally and externally to ensure that the companys agreed membership strategy is delivered in a coherent manner.
  • Liaise with the New Business Development Officer to follow up all membership leads in their absence/when required.
  • Inform the New Business Development Officer of any pending applications for membership.
  • Effectively control and report on the administration and resolution of the mis-use of the company logo.
  • Effectively co-ordinate and administer the membership renewal and resignation process.
  • Accurately produce the monthly fact sheet with key information and upcoming events for the team to use when talking to members.
  • Effectively co-ordinate the Vetting Officers, vetting processes and reviews.
  • Assist with the organisation of membership forums.
  • Assist the staff member in charge of events with the organisation of regional events if required.
  • Attend relevant events, exhibitions and shows as and when required, to obtain member feedback and action this effectively if needed.
  • Ensure that the content of membership pages on the company website are accurate and liaise with Marketing & Communications team to update if required.
  • Effectively feedback on whether member categories, fees and benefits reflect the members needs.
Key Skills & Experience:
  • Previous experience working within an Account Management role is highly desirable however not essential.
  • Previous experience working within a customer service environment is advantageous.
  • Previous use of a CRM system or bespoke database.
  • IT literate.
  • Excellent communication skills both written and verbal.
  • Self-motivated, proactive
  • Ability to work to deadlines, and prioritise workloads
  • Team player
Additional Information:If you would like to apply for this opportunity, please submit an up-to-date CV including details about your current or most recent salary and your availability/notice period. You can also call Lottie Goodchild on for a discreet and confidential discussion about the role.

APPLY NOW

Membership Officer Related Jobs

© 2019 Naukrijobs All Rights Reserved