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IT Support Engineer

Job LocationHyde
EducationNot Mentioned
Salary22,000 - 26,000 per annum
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent , full-time

Job Description

IT Support Engineer - O365, AD, Support, BAUSalary: £22,000 - £26,000 + upto £4k bonus and oncallLocation: ManchesterThe CompanyAn growing Managed Service Provider (MSP) is seeking an IT Support Engineer to work out of their easily accessible office in the South Manchester area. While primarily office based, there is an offer of hybrid working following the compleation of probationThey work across SME to large enterprise project delivery, primarily working with multiple vendors, including Microsoft. They work with the latest technologies from these vendors, including Modern Workplace, Azure and Intune. Meaning youll be working onthe latest and newest tech and receive support for earning certifications and for general training with these softwares.Infrastructure Support Engineer Role OverviewAs an IT Support Engineer, you will be a key part of the team, focussing directly on Support and Troubleshooting of Infrastructure technologies. Additionally, your responsibilities will include:

  • Troubleshooting issues across Office 365, Windows Servers, Microsoft Stack, and Networking, working with multiple key vendors.
  • Visit customers and support with technical issues
  • Manage incoming support tickets, whilst also working proactively.
  • Provide regular professional, frequent and relevant customer communication.
Skills and Experience required for the Infrastructure Support Engineer
  • 1+ years experience working in an IT Support role.
  • Experience working with Office 365, Windows Server, Microsoft Stack
  • Ideally have Managed Service experience. (Not essential, but a keenness to learn, develop and work in a fast paced environment)
  • Must be able to interphase with both technical and non-technical customers.
Company Benefits
  • Pension
  • Quaterly bonus
  • Support with training and certifications
If you are a 1st to 2nd line support engineer looking to move into a mixed role in an MSP environment, whilst learning and developing yourself, get intouch,

Keyskills :
Microsoft OfficeTechnical SupportTroubleshootingMicrosoft

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