Customer Service Centre Advisor

Job Description

We are Chorus Homes, part of the Places for People Group; we are placemakers; our work impacts on the lives of people across the U.K.providing homes to live in, communities to retire to, spaces to stay active, supported homes for independent living, andstudent accommodation. Our places work when they work for everyone.How do we do all this By surrounding ourselves with customer focussed people, friendly people and positive people. Our people live and breathe our SPIRIT values; we are the place for spirited people.So, we want you to join us and the 12,000 other colleagues on our journey; colleagues who have helped us create places, maintain 209,000 homes, manage £4.5 billion of assets, deliver £87.9m in social value and teach 80,000 children to swim each week.More about your roleThis is a Full time/Fixed Term Position until 24th April 2022.We pride ourselves in delivering first class customer service to everyone that we come in to contact with, and we want you to be a part of it! You will join our award winning Customer Service Centre, which has been operating since 2001.In our Customer Service Centre, no two days are the same, one moment you could be assisting a customer with a housing application, managing low level anti-social behaviour or even diagnosing repair issuesbut dont worry full training will be given.As we move outf lockdown we are trialling hybrid working, so youwillbe able to split your time between home and the office in Huntingdon. Thiswillrequire you toworkin the office 2 days a week and at home for the other 3 days. Which days thesewillbe,willbeconfirmed at interview stage.The team you are joining are passionate about providing an excellentcustomerexperience and we roll upoursleeves andworktogetherto make things happen.Formoreinformationplease downloadourjob profileavailableonourwebsite.Moreabout youDoyou enjoy speaking topeopleDoyou want toworkin a lively socialenvironmentwhere customers are at the heart of what youdo If so, this may be the job for youWe look to attractindividualsthat live outourSPIRIT values andeverywhereyou look atouroffices youll seeourSPIRITed culture shining through.Any successful applicantswillbe joining aninnovativeteam where we value your ideas,opinionson better ways of working and enhancingourservice.The benefitsOurambition gives you all thechallengeyou could wish for and thats why we can offer you tangible and exciting career progression in a diverse and pioneering business.Herepeoplecan flourish, thrive, better themselves andworkin fantasticcommunitieswithinspirationalcolleagues and customers.We know that theres alwaysmorewe candoto make you smile, thats why we offer acomprehensivebenefits package to help colleagues save money or make their lives a little bit easier; from a pension, generous holiday pay, training, sick pay, and free ordiscounted gym membershipto a wealth of extra perks including discounts and offers on thousands of retailers, restaurants and leisure outlets and muchmore.Whats nextIf you meet the criteria and are ready to make the next step in your career then click apply. You will be redirected to our careers site where you can discover more about the role, read a full job description and apply directly to us.