Naukrijobs UK
Register
London Jobs
Manchester Jobs
Liverpool Jobs
Nottingham Jobs
Birmingham Jobs
Cambridge Jobs
Glasgow Jobs
Bristol Jobs
Wales Jobs
Oil & Gas Jobs
Banking Jobs
Construction Jobs
Top Management Jobs
IT - Software Jobs
Medical Healthcare Jobs
Purchase / Logistics Jobs
Sales
Ajax Jobs
Designing Jobs
ASP .NET Jobs
Java Jobs
MySQL Jobs
Sap hr Jobs
Software Testing Jobs
Html Jobs
IT Jobs
Logistics Jobs
Customer Service Jobs
Airport Jobs
Banking Jobs
Driver Jobs
Part Time Jobs
Civil Engineering Jobs
Accountant Jobs
Safety Officer Jobs
Nursing Jobs
Civil Engineering Jobs
Hospitality Jobs
Part Time Jobs
Security Jobs
Finance Jobs
Marketing Jobs
Shipping Jobs
Real Estate Jobs
Telecom Jobs

Customer Centre Advisor

Bensons for Beds - Retail
Job LocationHuncoat Industrial Estate
EducationNot Mentioned
Salary£18,000 per annum
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent, full-time

Job Description

Our Company Bensons for Beds is the largest Bed Retailer in the UK with 200+sites within shopping centres and retail parks. We are a self-sufficient brand, over 70% of our products are made in our UK based manufacturing sites. Across Logistics, Retail and Manufacturing we have over 4000+ employees.We are undergoing a great deal of change in our Brand, for the better. You, and your team, will be dealing with all aspects of the business, negotiating with Key Stakeholders to implement these changes through your extensive skills in Learning and Development. The Job Role

  • To deliver service excellence within the customer contact journey
  • To deal with customer complaints effectively and efficiently
  • To consistently delight customers (internal and external) in every contact they make with us, either written or verbal
  • To respond to customer calls and correspondence within agreed service levels
  • To accurately log conversation notes during the call
  • To resolve complaints to a high standard and maintain the reputation of Bensons For Beds
  • To be bold enough to make decisions and take ownership when resolving customer complaints
  • To manage and action administrative duties in line with the business standards on processes
  • To complete various management reports
  • To communicate with stores, DCs and suppliers regarding required information and changes to procedures
  • To achieve targets and KPIs as set by the Leadership Team and CS Managers
  • To uphold company policies and procedures wherever possible
    • Whats in it for you In return, you will be rewarded with an excellent competitive salary of £18,000. Great company discounts, full in-house training and development program and fabulous employee perks. All this plus the chance to build a successful and rewarding career and be part of one of the largest furniture retailers in the UK. What we are looking for in our Customer Centre Advisors
  • Experience of working in a Customer Facing Environment.i.e.Restaurants, Retails, Call Centres, Contact Centres, Customer Services
  • Team Player
  • Great Communication Skills
  • Excellent Customer Service Skills
    • If this sounds like you, we would love to have a chatPlease Click Apply

    APPLY NOW

    Customer Centre Advisor Related Jobs

    © 2019 Naukrijobs All Rights Reserved