Assistant Branch Manager

Job Description

The RoleAssistant Branch Manager An exciting opportunity has arisen to join our friendly team here in Huddersfield. Our branch is one of the busier retail stores in the local area and as such we need the support of someone hardworking and reliable who will be a welcomed addition to ourlively and outgoing team in the store. The role offers a good level of variety, as you will have a balanced mix of driving, working on the trade counter, helping customers in our showroom and working in the warehouse.At Saint-Gobain we pride ourselves on being innovative, customer focused, agile, open and engaging and entrepreneurial. We are also proud to have been named a Top Employer for 5 consecutive years. If youre a passionate and empowering leader, youre ableto put your customer first, and you want to know what its like to work for a top employer that is working hard to make the world a better home; then please read on to find out more about this exciting opportunity to join us as Assistant Branch Manager.Youll be working for Ceramic Tile Distributors (CTD) in Huddersfield, (Leeds Rd). CTD is one of more than 30+ exciting Saint-Gobain brands in the UK and specialises in sourcing and supplying a vast range of high quality tile designs to all sectors of theinterior and architectural market. With over 50 years of experience, CTD is one of the leading names in the industry, striving to bring the latest advances in tile manufacturing to each individual collection as well as considering consumer demands, from thedesirability of classic design styles to the latest cutting-edge trends.Is this role right for meFirst and foremost, we always want to recruit talented people that align well with our values and way of working; so whether youve never worked in this industry before, or had years of experience with one our competitors, youre just as likely to be a greatfit! A great Assistant Branch Manager at CTD will put the customer first, focusing on finding solutions for them and building trust. Truly acting as an entrepreneur you will be proactive, taking time to understand your customers. Youll also show resiliencewhen things dont go according to plan; being open to new ideas and happy to learn.This is a varied role, a mix of covering in the absence of the Branch Manager, driving / warehouse and counter sales. Ideally you will have some previous showroom / retail experience and be comfortable dealing with customers. Full product training will beprovided for the successful candidate.There are some specific skills and experience we are looking for from suitable candidates;

• Must have a full UK driving licence and ideally experience driving a Van
• Comfortable dealing face to face with customers
• Staff supervisory experience

What will I be doing in the roleOur Assistant Branch Managers are an important contributor to the performance of the branch and ensures our customers have a positive experience with us. A successful candidate will always be proactive in their approach to customers, maximising interactionsto help achieve sales targets through excellent customer service, product knowledge and appropriate use of cross and up-selling. To support our customers effectively you will;

• Realise the full potential of all customer interactions and build strong, effective relationships with customers and suppliers, managing feedback accordingly
• Carry out all cash transactions, refund and till processes accurately
• Understand and deliver key KPIs for your branch

RequirementsN/ALegal StatementAre CTD and Saint-Gobain an Inclusive employerWere working hard to be, and were keen to hire talented people regardless of their background, abilities, ethnicity, religion, sexual orientation, gender, national origin, taste in music, fashion sense or anything else that makes you, you!We understand that a diverse workplace is not only a more enjoyable place to be, but also facilitates better decision making and innovation. So, whoever you are, and whichever Saint-Gobain business you join, you can be sure of a warm welcome with us.And what about flexibilityThe world of work is changing, and at Saint-Gobain we are open to new ways of working in order to attract talented people to our business. We understand that everyone has different needs and commitments. Therefore, we are very open to discuss any flexiblerequirement or need that you may have for this role (this could be flexible hours, a job share, part time, to name a few). We cant guarantee to meet all requests for flexibility when we are recruiting, but we promise to listen.

Keyskills :
Customer ServiceRetailSalesMerchanting