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| Job Location | Huddersfield |
| Education | Not Mentioned |
| Salary | 19,000 - 20,000 per annum |
| Industry | Not Mentioned |
| Functional Area | Not Mentioned |
| Job Type | Permanent , full-time |
Due to growth our client is seeking an enthusiastic and dedicated three technicians to join their team of 1st Line Technicians. You will possess strong communication and customer service skills with a passion for IT.Our client pro-actively encourages personal development and professional training.Day to day responsibilities:Assist clients with IT and VOIP queries, remotely.Accepting new Tickets; taking full and accurate customer information and full details about the issue.Hardware problems Diagnosis, Replacement and UpgradesConfiguration, installation and management of Microsoft servers and networks - LAN and WANConfiguration, installation and management of Network technologies including firewalls, routers, cabling and wirelessMalware & Virus Removal, Security HardeningSetting up and maintaining Cloud based backup and email systemsAnswering the telephone and responding to technical requests for support accordinglyKey skills required:Drive and passion to progress in the field of ITAbility to learn quickly on the job.Great customer skills and team spirit.Excellent telephone manner and customer serviceIn return:Ongoing training is provided to all techniciansCompetitive salary, depending on experiencePerformance related bonusPension schemeOnsite parkingProgression opportunitiesApply today will a full to not miss out on this exciting opportunity!
Keyskills :
Customer ServiceTelephone Manner