Customer Service Administrator

Job Location	Hucknall
Education	Not Mentioned
Salary	£23,000 per annum
Industry	Not Mentioned
Functional Area	Not Mentioned
Job Type	Permanent, full-time or part-time

Job Description

Job Title: Customer Service Administrator (Full-Time) Location: Hucknall Salary: £23,000 per annum Type: Full-Time, PermanentJob Overview:As a Customer Service Administrator, you will be a key player in ensuring the satisfaction of our valued customers. This is an exciting opportunity for a detail-oriented and empathetic individual to contribute to the success of our customer service department.Responsibilities:- Handle incoming customer inquiries via phone, email, and chat in a professional and timely manner. - Provide accurate and helpful information to customers regarding products/services, orders, and general inquiries. - Process orders, returns, and exchanges efficiently and accurately. - Maintain customer records and update information in the database. - Collaborate with other departments to resolve customer issues and concerns. - Assist in continuous improvement efforts to enhance the overall customer service experience.Requirements:- Proven experience in customer service or a related administrative role. - Excellent communication and interpersonal skills. - Strong organisational abilities with an emphasis on attention to detail. - Proficient in using customer service software and Microsoft Office Suite. - Ability to handle challenging situations with empathy and professionalism. - A proactive and positive attitude towards problem-solving.How to Apply:If you are passionate about providing outstanding customer service and possess the necessary skills to excel in this role, we invite you to apply.

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