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Job Location | Hertfordshire |
Education | Not Mentioned |
Salary | £35,000 - £45,000 per annum |
Industry | Not Mentioned |
Functional Area | Not Mentioned |
Job Type | Permanent , full-time |
Customer Success ManagerMy client is the leading software-as-a-service (SaaS) provider for alerting and crisis management for sensitive and critical communications in Europe. They are able to offer a highly innovative solution and help customers all over the world to successfullyand efficiently manage, emergencies and critical situations. With European headquarters they support companies and organizations in more than 100 countries and customers come from various sectors like energy, healthcare & pharmaceuticals, aviation, IT & telecommunication and public organizations.They are now looking for a Customer Success Manager to strengthen their Customer Success TeamThe CST works towards increasing the value our customers get from products that they use. This requires a relationship-focused customer care that aligns client and vendor goals for mutually beneficial outcomes.YOUR TASKSYour mission is to increase our customers valueTasks and areas of responsibility includes: