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IT Support Engineer 6 Month FTC

Michael Page Technology
Job LocationHengoed
EducationNot Mentioned
Salary£27,000 - £35,000 per annum
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent, full-time

Job Description

  • The successful applicant will have strong 2nd Line technical skills with the ability to hit the ground running in providing BAU Support across a core Wintel environment.
  • You will support on project delivery as well in line with the continuous improvement of the function.
    • Client DetailsMy client is a brilliant Pharmaceuticals business based in South Wales, they are growing their support function following an increase in BAU support demand from end users and project work.Description
  • There will be a good mixture of support and projects to keep you engaged.
  • The successful applicant will have strong 2nd Line technical skills as well as the ambition to progress into a 3rd Line role in the future.
  • Undertake Infrastructure IT Service Delivery in a particular region(s)
  • Build effective relationships with colleagues and the business to ensure effective IT service delivery.
  • Analyse and propose methods of improving service delivery in local regions
  • Actively participate in projects as required by IT Management
  • Setup, deployment, update and maintenance of client Windows based systems.
  • Create and maintain IT related documentation for all systems.
  • Managing and maintaining virtualized environments
  • Monitoring, support, and maintenance of core servers and services.
  • Network infrastructure (both on site and inter site - e.g. VPN, Firewall and Routers)
    • Profile
  • Previous experience in both end-user and infrastructure IT support activities essential
  • Solid understanding and experience of supporting workstation environments
  • Good understanding of Microsoft server platforms (including Active Directory)
  • Good understanding of Microsoft Exchange
  • Good understanding of networking (LAN/WANs, DNS, DHCP and TCP/IP)
  • Experience of managing and supporting cloud based solutions
  • Experience of supporting mobile devices and relevant OS (Windows, Apple, Android)
    • Job Offer£27,000-£35,000+ additional benefits

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