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Office Manager

Recruit2you
Job LocationHeanor
EducationNot Mentioned
Salary20,000 - 23,000 per annum
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent , full-time Work from home

Job Description

Our client believes in providing a reliable IT Support Service, able to drive businesses forward, rather than slow you down! Based in Heanor, Derbyshire, our client is now in a position to appoint a new Office Manager.The new Office Manager will join a team of skilled IT Engineers, providing administrative support to the growing team. Reporting to the Managing Director, you will be managing a small team, supporting the day-to-day operations of our client.Duties of the new Office Manager include:

  • Reporting of KPIs and other relevant data
  • Provide a point of contact for non-technical issues & escalations for our Clients
  • Liaise with Clients to make sure that they are happy and our team and solutions are running smoothly and are adequate for their current & future needs
  • Communicate any information that the customer needs to be aware of (i.e. COVID handling, Holiday Schedules, etc.)
  • Coordinate, schedule, and staff the Service Team to high utilization
  • Accountable to KPIs & Metrics that will include things such as Client Satisfaction Scores (CSAT), Team Efficiency, Agreement Gross Margins & Team Happiness as well as intangible metrics that align with things such as our Company Core Values
Essential skills required for the new Office Manager:
  • Knowledge of Xero for quoting, invoicing, and reconciliation (can be taught)
  • Administrative Experience
  • Knowledge of managing a small team
Working Hours:
  • Monday - Friday
  • 09:00 - 17:30 (Flexible Hours)
Salary:
  • £22,000 annually
  • £10.57 per hour
Benefits of the company:
  • A small environment with the opportunity to progress
  • A company that really values their employees
  • The potential to work from home
  • Flexible hours
If you are interested in the position of Office Manager, then please contact Katherine. We invite suitably experienced candidates to apply by following the appropriate links or by contacting Recruit 2 You directly on who are acting as an employment agencyfor this hire.At Recruit 2 You Ltd your right to privacy is important to us. By applying for this job, your information will be entered into our recruitment system. This will enable you to register for job alerts, apply for jobs and for us to help you find your next role.To read our full privacy policy please visit our website.

Keyskills :
Xero

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